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Honda Westborough

Westborough, MA

Overview
Employees
Reviews
4.8
2,998 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,998 reviews

September 21, 2023

The dealership was very professional. The waiting area was pleasant. The work was well done and completed in a timely manner. More

by Mary Canane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn Latulippe
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Sep 22, 2023 -

Honda Westborough responded

Hey Mary, thank you for the positive review! We're glad to know you had a positive experience at Herb Chambers Honda of Westborough. We appreciate your feedback and see you again! Have a great ride!

September 21, 2023

Excellent dealership, from the first car I leased and now on 3rd. Sales persons are outstanding and I can’t say enough about Ara, I was unable to come in earlier in summer due to surgery but he was patient a More

by Lindamurphreyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Honda Westborough responded

Hi Linda! It's wonderful to know that Ara and our team at Herb Chambers Honda of Westborough have consistently provided you with excellent service. We appreciate your loyalty and are here for any future needs!

September 20, 2023

Excellent overall experience, David Yang goes above and beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you More

by harry1357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service members.
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Sep 21, 2023 -

Honda Westborough responded

Hi Harry! We're delighted to know that David and Toan provided you with an excellent experience at Herb Chambers Honda of Westborough. Thanks for your kind words! Safe travels!

September 20, 2023

Excellent experience with Service Advisor, Angela, for Honda Ridgeline. Super professional and prompt communication at every step, quotes and explanations were crystal clear. James L., the Service Manag More

by Charles R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela and James L., in Service Dept
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Sep 21, 2023 -

Honda Westborough responded

Hi Charles! We're glad to know Angela and James provided you with such a positive experience at Herb Chambers Honda of Westborough. We appreciate your feedback! Safe travels!

September 19, 2023

Highly recommend Westboro Honda great service! Answered all my questions and have a great waiting room. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Sep 20, 2023 -

Honda Westborough responded

Hey Jan, thank you for the positive review! We're delighted to know that you had a great service experience at Herb Chambers Honda of Westborough. We appreciate your recommendation and hope to see you again! Safe travels!

September 19, 2023

People at Honda dealership are nice and friendly. When I go there they treated me great. More

by Kristy Ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Honda Westborough responded

Hi Kristy! We're glad to hear that you've had a positive experience with the people at the Herb Chambers Honda of Westborough! Providing excellent customer service is important, and it's great to know that they treated you well. Have a great day!

September 18, 2023

I was able to make a same day appointment to get service, in and out as planned! This dealership is very busy but the service advisors do a great job keeping you informed. More

by bethbrewer@charter.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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Sep 21, 2023 -

Honda Westborough responded

Hi Beth! We're glad to know that you had a smooth and efficient service experience at Herb Chambers Honda of Westborough! Our team works hard to keep our customers informed throughout the process. Thanks for your positive feedback!

September 17, 2023

My appointment was related to a recall on my Honda CRV. I also asked that they flush the cooling system. All went as planned and on schedule. A few additional concerns, as they relate to the maintenance More

by Jose Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana in the Service Department.
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Sep 21, 2023 -

Honda Westborough responded

Hi Jose, We're glad to know that your experience at Herb Chambers Honda of Westborough was positive and stress-free. Our team is always here to keep you informed about your vehicle's needs without any pressure. Thanks for trusting us with the maintenance of your Honda CRV!

September 16, 2023

Excellent service from everyone! Thank you. Both the service manager, Bryana, and the valet driver, Bruce were exceptional. More

by Jgoodrichma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana
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Sep 19, 2023 -

Honda Westborough responded

Jgoodrichma, we're delighted to know that Bryana and Bruce provided you with excellent service at Herb Chambers Honda of Westborough. Thanks for your positive feedback!

September 16, 2023

Great service and very knowledgeable staff; they took the time to explain everything about our new vehicle after purchase. More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perkins Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Honda Westborough responded

Stephanie, we're glad to know our team at Herb Chambers Honda of Westborough was able to provide you with a great service and thorough explanation about your new vehicle. Enjoy the ride!

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