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Honda of Cleveland - Service Center

Cleveland , TN

4.6
665 Reviews

665 Reviews of Honda of Cleveland - Service Center

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April 28, 2016

Very helpful , listened and responded. We were treated as if only client! Shop was VERY BUSY however they responded positively. I felt like a Queen for a Day at Honda!!!! Mark and Mart More

by Charlotte K Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha
May 05, 2016 -

Honda of Cleveland responded

Thank you Queen Charlotte for the kind words and for allowing to serve royalty for the day!

April 24, 2016

Honesty and Integrity Great concern for the customer. We were impressed with their honesty and integrity with their customers. Thanks for a job well done Mark and Roger! More

by Cherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we look forward to seeing you again!

April 21, 2016

Excellent Service Excellent service at Honda of Cleveland.In and out for oil change within reasonable time. Thanks to William Oltz , Roger Russell and all team behind t More

by martha
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Honda of Cleveland responded

Thank you Martha for the kind words and the recommendations!

April 21, 2016

Oil Change and recall on our 2015 Odyssey Very pleased with our experience. The staff was extremely friendly and the work was done in a very professional and timely manner. Very good people to More

by Stephanie and Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 26, 2016 -

Honda of Cleveland responded

Thank you for your loyalty and the positive feedback!

April 20, 2016

Great experience at Honda of Cleveland The folks at Honda of Cleveland continue to impress me with the quality of service and the friendly spirit that is evident from everyone. They go out More

by HappyGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Honda of Cleveland responded

Thank you HappyGirl for the kind words and the recommendations!

April 18, 2016

Fast and friendly service Took my newly purchased CRV in for the first service, I was in and out in 45 minutes. Staff was friendly and very helpful. The waiting area was very More

by Douthitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2016 -

Honda of Cleveland responded

Thank you for your kind words and your loyalty to Honda Cleveland!

April 14, 2016

Escellent service. Customer oriented. Well organized service with a customer orientation. No hassle service. Comfortable waiting are with short waits. Competitive pricing of services. Will More

by drjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2016 -

Honda of Cleveland responded

Thank you for the kind words about your experience and the dealership. We look forward to seeing you in the future!

April 13, 2016

Oil change....tires rotated Always willing to help.....no matter what! Friendly and will call you to make sure you are happy! Also service department does a great job! More

by Chashi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Davis
Apr 15, 2016 -

Honda of Cleveland responded

Thanks for the feedback and your loyalty to Honda Cleveland.

April 06, 2016

Initial Oil Change This was a quick oil change and tire rotation. We dropped off the car and within a short time, it was ready. We are always very pleased with this se More

by Don W. Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2016 -

Honda of Cleveland responded

Thank you Don for the kind words and your loyalty to Honda Cleveland.

April 03, 2016

Never had better service Popped my tires on the highway and was in a pretty difficult situation. Thankfully there was the Honda dealership off to the side of the exit, and the More

by Robbie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian and Matt
Apr 06, 2016 -

Honda of Cleveland responded

Thank you Robbie for the kind words. We are sorry for your situation but are happy that we were able to help!