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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.6
4,802 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,802 reviews

June 14, 2023

Sam in service department has always helped with my needs as longtime Honda owner both in Kenosha and Racine ... I purchase last CRV in Kenosha last year and have been very satisfied with sales (Jon and Jai More

by dealerreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez
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Jun 14, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam, Jailene, and Jon, and don't hesitate to let us know if we can be of further assistance.

June 14, 2023

Awesome the staff was ready to help in anyway they could they immediately helped me find what I was looking for and if I suggest a dealership it would be honda of kenosha More

by perrijeff21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Honda of Kenosha responded

Jeff, Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jon, and it was a pleasure having you at the dealership. We appreciate your review!

June 13, 2023

Excellent experience in purchasing my new truck. All were very welcoming and able to answer questions. I appreciated the relaxed, no pressure environment! More

by bosefam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new truck! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2023

Good and fast Got me to my nail appointment on time with lunch in between More

by slz62
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE, JEREMIAH ROSE
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Jun 13, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 13, 2023

They gave my car back to me with my passenger side mirror dangling off of my car and never said anything to me. Clearly someone knew they damaged my car. Very upsetting. More

by nursewizard
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE, JEREMIAH ROSE
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Jun 16, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 13, 2023

I dropped my car off for an oil change. ..came back 4 hours later and they still hadn't started...then I had to wait over an hour for them to change my oil... More

by dan.scoggin
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE, JEREMIAH ROSE
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Jun 13, 2023 -

dan.scoggin responded

It wasn't a big deal they made a mistake with the paperwork, but they made me feel like it was my fault. They didn't put a rush on it or apologize for the inconvenience. It was disappointing because the service here is usually better.

Aug 04, 2023 -

Honda of Kenosha responded

Thank you for your review, Dan. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 13, 2023

It’s my favorite dealership because they don’t usually try to force you to pay for things you may not need More

by emcees.pustule-0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

June 13, 2023

Great place to get your service done. Joe is excellent. I had a over all great experience More

by bella1837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 12, 2023

Easy to deal with But did not demonstrate the features of the Vehicle. Had to return to dealership to ask more questions. More

by skyupkb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Honda of Kenosha responded

We're sorry you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jun 12, 2023 -

skyupkb responded

I was hardly shower anything about the new Pilot. I started to leave and had to return to ask a nice lady where the gas indicated was. I was only shown the tail end and storage compartment. A nother car had driven over the side of the lot and everyone was paying attention to that.

June 11, 2023

My auto butler was not done very well. Asked about rust spots all over back tailgate and was told they would get back to us. Still have yet to hear. More

by travis.derocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
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Jun 15, 2023 -

Honda of Kenosha responded

Thank you for this feedback, Travis. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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