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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
4.6
4,046 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,046 reviews

February 25, 2022

Service was completed as expected I do believe that the car wash should be open even when it’s cold as all the other car washes in the area remain open in the cold weather. More

by cynthia-peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Honda of Kenosha responded

It's great to hear, Cynthia, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

Helpful
February 25, 2022

Service is okay but not sales, buy elsewhere. Never will purchase again from this dealership. More

by geddylee423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Helpful
February 25, 2022

Everything went very good, the service people were attentive and efficient. The only real problem was the cost of changing the four headlights, $280. I might think Honda would give a discount on the l More

by jjconeill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony was very good!
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Feb 25, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 25, 2022

It’s very nice and warming in there , they treat you with respect and look for your best interests which is what really caught my eye and made me make the best choice . Trevor greeted me and was there the wh More

by cristianerazo380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
Mousa Abuhassan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 25, 2022

Made my care worse than better. Called and never answered the phones. Charged way too much money for an oil leak. $800 for an oil leak????????????? More

by Mustafa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Semik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2022 -

Honda of Kenosha responded

I am a little confused by this. you called and I returned your call in with in ten minutes of recieving you voicemail. we spoke on the phone and you stated ever since we fixed your exhaust you hear a noise. To which we discussed that we did not do any exhaust work on your vehicle. I listned to your concenrs and explained to you we repalced several engine parts that were causing your oil leak to which you authorized in advance these repairs. I invited you in for us to listen to your exhaust same day and discuss your concenrs. If you wish to discuss furhter your concenrs please let me know.

Helpful
February 25, 2022

The service was phenomenal and our sales person, Jailene, did everything in her power to satisfying our needs. More

by bzielsdo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jailene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
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Feb 28, 2022 -

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jailene, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
February 25, 2022

Professional, caring people who genuinely want to make sure you are satisfied with the purchase of your vehicle and experience. More

by sierra.cook2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
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Feb 28, 2022 -

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Sierra, please do not hesitate to let us know. We are always happy to help!

Helpful
February 25, 2022

Clear and efficient service. Clear advice without hard selling. Thank you for a job well done. More

by GDAHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
February 25, 2022

Was able to find the car at the price I was looking for. Anthony Lee worked with me and helped get the car ready so I didn't have to do anything other than drive off the lot. More

by cfbruce07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
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Feb 28, 2022 -

Honda of Kenosha responded

We are very happy Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 24, 2022

I donot feel the cause of my issue was accurate then was told to buy honda part. More

by Soric2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you would be willing to discuss this further. We would appreciate the opportunity to learn more and address your concerns.

Helpful
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