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Honda of Kenosha

Bristol, WI

4.6
4,042 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,042 reviews

February 11, 2022

Didn’t receive anything substantial off on my service needs. Received no car wash do to car wash door was broken. I wasn’t the only one upset about that. Then when I took custody of my car I noticed that More

by rwraimondi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Honda of Kenosha responded

Thank you so much for your feedback. We're very sorry that you didn't have the best experience this time and apologize for any inconvenience. We hope you will give us another opportunity to serve you and demonstrate that we can do better!

February 11, 2022

The service that they provided for my vehicle was top notch the day we brought it in. More

by dhawkins40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2022

Listen to my issues, followed up on them, many thanks to your service manager and techs More

by mrblise
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2022

they have done a great job and give great service with friendly smile and they are great worker More

by andrea walcot plain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 10, 2022

The service is perfect. salesman is good people am' very happy my new car i recomended diller for other persons More

by nachitooerron69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 10, 2022

Honda of Kenosha takes good care of there customers. I'm on my fourth vehicle from there and I'm still happy with what I got including service and sales. More

by daniellangel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jailene Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Feb 11, 2022 -

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Feb 11, 2022 -

daniellangel2 responded

daniellangel2@gmail.com

February 09, 2022

The service provider (I think it was Jeremy?) was very kind and understanding. He took the time to explain what I needed done to my car in the near future. More

by amerd92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2022

Staff was very pleasant and found a problem with the raid filter. Also will need new tires soon More

by tim.sanborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 07, 2022

The service was quick and the service representative is very polite. I love going here! I would recommend this place to friends and relatives. More

by davisonline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 07, 2022

We had an appointment. My husband had to take off work to come to the appointment. They knew we were coming in for tires. The tires were not ready when we got there. No one told us this. My husband took the More

by katherineannehall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who it was
Feb 24, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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