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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,309 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,309 reviews

January 12, 2023

Courteous and saved me money on my new tire. Very pleased with this service center. Use them all the time for oil changes. More

by patty.giammarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
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Jan 12, 2023 -

Honda of Kenosha responded

Thanks, Patty, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 12, 2023

Took SUV in for its covered oil change and tire rotation. That went okay, it wasn't till I left and looked at the packet that they gave me that I noticed that there were things that failed on the inspection. More

by christopher.kroer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 17, 2023 -

Honda of Kenosha responded

Christopher, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 17, 2023 -

christopher.kroer responded

Thank you for your concern, I actually received a call for you and after talking with you found out that I was reading the information wrong. And the breaks failed that i was reading was from past service and i did not knw that at the time of this post since this was the first time I was having it serviced since buying it. I tryed to undo or edit my post but am not that good at this and didnt know how so i am sorry for any misunderstanding and i hope that this fixes my first post.

January 12, 2023

Excellent personal service and open, honest, communication so I can make the best decisions about my vehicle More

by cmsomberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

January 12, 2023

We really enjoyed our visit to Honda of Kenosha, Donnie/Donald was very helpful and personable and we would certainly go to him for our next car. More

by rwherbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

Honda of Kenosha responded

We are very happy to hear Donald provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2023

Did not get material on crv and tutorials on car. Had to ask for manual. More

by culhane815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Spink
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 12, 2023

Good communicators and honest about what work really needs to be done. They deliver on their promises. More

by thefurlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe and Sam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2023

My service guy in the very nice job of navigating warranty component of the maintenance issue. More

by jheimos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2023

It was a pleasure working with this dealership for my car needs. I would recommend them to anyone. More

by ashvincherian
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2023

They keep in touch about what was wrong and ask if I want it done at this time. More

by GROHSJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2023

My Service Advisor Joe Advisor is very good. Joe always makes sure that any maintenance that is due on my vehicle is updated. More

by chris.mcmahon5220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Honda of Kenosha responded

Chris, Thanks for sharing your thoughts about your service experience working with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

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