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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,308 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,308 reviews

January 10, 2023

Very helpful service Team and delivered car under time estimated for the service repair. Great experience. More

by pletourneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
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Jan 11, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our service team, and we look forward to working with you again.

January 10, 2023

Got nothing to say. I went in three times and almost walked away. I am happy. More

by margo.rose828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Golm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Honda of Kenosha responded

Margo, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 10, 2023

Honda of Kenosha has an exceptional service department! And is they only place I will take my Honda too. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik, JEREMIAH ROSE
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Jan 11, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 08, 2023

They didn’t address two of our four issues. Additionally, they said they ordered us a new part but we still haven’t been called back to have it fixed (it’s been a month). We called to follow up More

by thecolellas
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Bardi
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Jan 09, 2023 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 08, 2023

It was our first time at Honda. Our representative was kind and very knowledgeable and helpful. Great service all around! More

by Laurenwischnowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Honda of Kenosha responded

Thank you for your business and this review, Lauren. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 07, 2023

I am treated with special care each time I call, or bring my car in for service. The staff are informed and helpful always. Thank you. More

by donnacook6317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany, receptionist, wonderful and helpful.
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Jan 07, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Donna, and we look forward to working with you again.

January 06, 2023

Do and Amos were great. I would definitely recommend them to anyone looking to get into a new car. More

by Saralynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

January 06, 2023

I was very happy with the help we received. We had information back quickly to help determine what was needed. We were able to decide if we would go forward with the repairs quickly. Only dow More

by ginatrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 05, 2023

The service was excellent. Joe explained the work being performed and I got my car at the time promised. More

by Tfelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

January 05, 2023

Always quick and courteous and excellent service no matter who the Service Technician is. Highly recommend this facility More

by smikesues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
Report | Print
Jan 05, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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