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Honda of Kenosha

Bristol, WI

4.6
4,892 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,892 reviews

September 02, 2021

Rodney spotter did an awesome job. Took good care of me. Very wuick service and explained every thing thoroughly Thank you for the great service! More

by jacqueline.KenoshaToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Honda of Kenosha responded

Jacqueline, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 02, 2021

Roberto was wonderful. He made feel like we were the only customers there. He was soooo attentive. I would and already recommend this place. Thanks. More

by elekrichards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 02, 2021 -

Honda of Kenosha responded

We are very happy to hear that Roberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 02, 2021

The feeling I got first was relaxed.. No one was hurrying to take a sale; unlike the ten other places I had been. Jim approached and asked if I needed any help; he was quietly kind and offered to fi More

by Montgomerylinda1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Sep 02, 2021 -

Honda of Kenosha responded

Thank you, Linda! Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Jim and the team, and it was a pleasure having you at the dealership. We hope you enjoy your new Accord!

September 02, 2021

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Sep 19, 2021 -

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

September 01, 2021

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2021

Friendly upfront quick service competitive pricing our sales representative was excellent he took the time with us and didn’t make us feel rushed he answered our questions and made the car buying process More

by j.alba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 02, 2021 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let David or our team know if we can be of any more assistance!

September 01, 2021

I was pleased to get squeezed in for a service I requested online that you could not request for. They were very accommodating, however a normal service tops off your fluids. Mine were not. I have n More

by makjenks.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us knhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue?showPosted=True#ow.

September 01, 2021

Great dealership. Very upfront on additional costs. Our salesperson Courtney was fantastic. Very attentive to our needs and made the entire experience not as horrible as buying a car is. More

by plevy25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

It's great to hear that Courtney was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 01, 2021

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 01, 2021

I feel very good with having my service done at Honda if Kenosha. I don’t feel that unnecessary work is pushed on me and while nobody wants to pay for maintenance it sure beats a new car payment! More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Courtesy Ride Driver
Sep 02, 2021 -

Honda of Kenosha responded

Ray, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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