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Honda of Kenosha

Bristol, WI

4.6
4,868 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,868 reviews

July 06, 2021

Try to sell you additions on the vehicle by saying they are already on the car when they are not. Delivered a VERY dirty car even after telling me it would be detailed. Not good at returning calls. More

by inezsomers999
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Jul 23, 2021 -

Honda of Kenosha responded

Hello Inez, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 05, 2021

Good. Fast. On time. Completed work before estimated time. Thanks More

by edmanjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Jul 05, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

July 05, 2021

I do wanna thank the service department for maintenance of my Honda HRV. Good job. More

by helen.greathouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Honda of Kenosha responded

Thank you so much for taking the time to leave us a five-star review, Helen! We appreciate your business and look forward to serving you in the future.

July 05, 2021

This was a recall. Everything was good. Thank you very much More

by niczic77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jul 05, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marc and our team, and we look forward to working with you again.

July 05, 2021

Worked very hard to get us out in a hurry More

by sheboles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Honda of Kenosha responded

We sincerely value your business and look forward to your next visit. Thank you for the five-star rating!

July 05, 2021

Went over repairs, both recommended and needed. Able to work out a plan to take care of the necessary work. More

by NAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

July 05, 2021

The whole experience was super quick and easy and I’ll definitely continue to go there for anything I need. Also the staff is very friendly and helpful! More

by nhulchiy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Jul 05, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2021

These kind people went above and beyond to get me into the vehicle I wanted at the payment I was comfortable with. Thank you Honda of Kenosha! More

by maryloveskarl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
Jul 06, 2021 -

Honda of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Honda of Kenosha!

July 04, 2021

I had a decent time purchasing my Honda Odyssey, but after driving it home, I noticed the transmission started making noises. I tried to contact the sales manager by calling and leaving.a voicemail, but More

by Sheri P.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, Sheri, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. Thank you for providing your contact information, and we will be in touch soon.

July 02, 2021

Very helpful, exceeded expectations. Was on vacation in area and had issues they handled very well. More

by m_bov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

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