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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,967 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,967 reviews

August 04, 2022

Service was performed in an EXCELLENT Manner: done Efficiently, Quickly, and at a reasonable price! Advisor Joe Valenti took GREAT Care of me- as Usual!!! 😁😃👍😷 More

by bbonato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2022 -

Honda of Kenosha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

August 04, 2022

Rodney Porter was a very kind and helpful service worker. I needed a few things fixed on my Honda Pilot and Rodney was great to work with. Thank you!!! More

by lisawood118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

August 04, 2022

Work was done in a timely manner as I waited. Service Advisor (Joe V) was awesome (as usual)! More

by millieagosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe and the rest of our team were able to help, and we hope to see you again!

August 04, 2022

Sales people are great: Amy Dresser not so much. She is fairly rude, and does not communicate as you would expect from a manager. More

by amandanewcomb5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jailene Ramirez
Print
Aug 07, 2022 -

Honda of Kenosha responded

Thank you for your review, Amanda. We are happy to hear that your enjoyed working with our sales staff. We’re sorry your visit didn’t go entirely as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 04, 2022

My service tech. Joe was professional detailed and ery friendly i would recommend this place 100x More

by Mamabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 03, 2022

The staff was really nice and really accommodating. I will definitely be coming back every time I need a service More

by KEVIN.SEGURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 03, 2022

HoK always gets me in to do my routine maintenance and keeps my car in great running condition! More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ride Drive *****
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Aug 04, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 03, 2022

Well organized efficient always courteous and concerned about the customers needs a pleasant group of people More

by Hamilton.claude 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2022

Misleading about the price of the vehicle. Tires were extremely worn for a 2021 vehicle. More

by ianmitchell043
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Print
Aug 06, 2022 -

Honda of Kenosha responded

Ian, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 02, 2022

Always pleased with the Honda of Kenosha service department. Nice working with Sam each time. More

by rlichter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 03, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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