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Honda of Kenosha

Bristol, WI

4.6
4,944 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,944 reviews

October 10, 2020

Great sales no pressure did not like Ritchie he was very rude and does not have customer service skills will only work with Jailene thanks More

by nicj6188
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez
Oct 10, 2020 -

Honda of Kenosha responded

Thank you for your feedback, it's wonderful to hear that Jailene provided you with great customer service while assisting you with your new purchase! Please don't hesitate to reach out if you would like to discuss any concerns with us directly. Thank you for choosing Honda of Kenosha, we hope you will give us another opportunity to serve you!

October 10, 2020

After $1000 maintenance completed, then told ‘we found’ another $800 of recommended stuff for safety! Really, do you hate me that much, that you did maintenance first? Originally came in for auto butler More

by DORAN.JERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
Oct 28, 2020 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we would like to learn more. If you would be willing to reach out to us directly, we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

October 09, 2020

Honda is a good product and Honda of Kenosha a good dealer. Sales and Service representatives help to make a auto purchase a worthwhile experience. Thanks to Randy Wilson and Joe Valente for their hel More

by watchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2020

David Cutts helped me picking 2019 Honda Accord Sport 1.5 Amos helped me with Consumer Portfolio Serives in CA to finance me all 1! More

by cstanley767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porters who clean my car when it's in shop and the mechanic at Kenosha Honda great people
Oct 09, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 09, 2020

Price adverticed should reflect the add ons like glass etching, diamond shield etc. Or dont do them, let customer decide. But you worked with me on that so thanks. More

by svo460
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We hope you enjoy your new vehicle. We truly appreciate your feedback!

October 09, 2020

buyer Beware , First they tried force me into a truck that I did not want, then when I bring it back they were very upset. then they finally gave me the card and I actually came to see but didn’t disclos More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Oct 09, 2020 -

Honda of Kenosha responded

Rose, I am sorry that you feel that we were not transparent with you. We offer AS-IS vehicles to customers who want to buy a fixer upper or want to do the reconditioning themselves. We did provide to you a WI Buyers Guide disclosing various issues that was found during the inspection, which also included in stating that further diagnostics would be required and not completed by us. Also the buyers guide stated that components may fail or break in the future. This buyers guide was presented to you and signed by yourself, thus completing the AS-IS sale. If you have further questions please reach out. Thank you, Karmala Sutton Dealer Manager

October 09, 2020

Very friendly with knowledgeable staff and salespeople. We were extremely pleased with our experience with them. On Tuesday we returned to have some undercoating done. Another wonderful experience. More

by pgatewood53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

October 09, 2020

Loved buying from jailene and was very nice. Didn’t rush anything and I’m happy with my purchase still. Happy I waited to buy from her More

by Yeye32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Jailene Ramirez
Oct 10, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Jailene. We're glad to hear she delivered such a great experience, and we hope you'll continue to enjoy your new Honda!

October 08, 2020

Gina was super friendly and very helpful. I was impressed at the time frame given and my car was finished before that time. Always professional. More

by crobers1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

October 08, 2020

Minor ‘A’ service was completed in the hour timeframe. I was greeted quickly and staff was friendly. Car wash was done before returning. Checked fluids and rotated tires. More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente Service Department
Oct 08, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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