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Honda of Kenosha

Bristol, WI

4.7
5,167 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,167 reviews

February 18, 2021

Best service I’ve had at this dealership. Services were completed earlier than anticipated. Gina Ruiz is a fantastic Service Advisor. She is knowledgeable, friendly and organized. While in the waiting are More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Feb 19, 2021 -

Honda of Kenosha responded

Thanks, Kris, for sharing your thoughts about your experience with Gina here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 17, 2021

I initially had an appointment with Anthony Lee, when we walked in a guy named Roberto took us and said that he was helping not a Anthony... so I told him we were only their to get my car appraised. I test More

by Stoves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sandoval
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Honda of Kenosha responded

Thank you for taking the time to submit a review. We take pride in good customer service and happy Moussa and Anthony were such a big help however regret that others appeared pushy. If you would like to further discuss your concerns, feel free to contact us at your convenience.

February 17, 2021

Sam was wonderful! Great work fast and efficient! Everything was explained properly. I will definitely be back! Would recommend honda of kenosha to everyone! Thanks again Sam! More

by Mabuhassan100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sam here at Honda of Kenosha.

February 17, 2021

HOK is a great dealership! Everyone there has been friendly from sales to service. My last service advisor Sam Waddel was very knowledgeable and friendly. My car’s service was finished very quickly. More

by MikeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Waddel-Service Department.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you so much, Mike, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sam and the rest of our team to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

February 17, 2021

My first time at this dealership and it was such a pleasant experience! The staff was very knowledgeable and kind in all interactions with guests. I will definitely be returning to this location! More

by moranda_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina R.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you, Rose, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 16, 2021

I always get good service at Honda of Kenosha. The staff is personable and keeps me informed. I am happy they have evening hours especially. More

by nadine.heilmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Waddell Service good service
Feb 17, 2021 -

Honda of Kenosha responded

We are very happy, Nadine, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 16, 2021

A pretty good shop to work with. Online appointment was easy to navigate. So far I only needed routine maintenance done and their prices seem competitive with other shops More

by jcminer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 17, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 16, 2021

Joe and entire repair staff was wonderful.Joe answered Joe and entire repair staff was wonderful. Joe answered all my questions about the recall and the automotive staff fixed it. He called me at home to More

by Charlie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 17, 2021 -

Honda of Kenosha responded

Thank you, Charlie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 15, 2021

Great service and very friendly customer service!I bring Great service and very friendly customer service! I bring my 2 Honda’s and I have never dissatisfied or disappointed with their level of service. More

by jedan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 16, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

February 14, 2021

Amazing service, the staff is extremely welcoming and very supportive. I never doubt about bringing my car to Honda to get all my car needs covered. More

by Cesar Montes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Honda of Kenosha responded

Thank you, Cesar, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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