Honda of Kenosha

Roberto is one of the nicest dealer salesman I’ve ever met, had an amazing experience when purchasing my new car. Thank you Roberto for all your help! met, had an amazing experience when purchasing my new car. Thank you Roberto for all your help! More

Great service…Rodney Porter was able to make arrangements to get me in right away to fix my car issue!! He was able to look into clarifying the vehicle’s warranty & verify it’s coverage. to get me in right away to fix my car issue!! He was able to look into clarifying the vehicle’s warranty & verify it’s coverage. More

I always deal with Joe When I bring my car in. He’s is always extremely friendly and listens to my needs regarding my vehicle and always gives me a fair price on my serviced vehicle. always extremely friendly and listens to my needs regarding my vehicle and always gives me a fair price on my serviced vehicle. More

Our sales professional Dave Cutta did an excellent job helping us choose the best vehicle to replace our 2019 Pilot Touring. The dealership listened to my requests and reasons for a new vehicle and provid helping us choose the best vehicle to replace our 2019 Pilot Touring. The dealership listened to my requests and reasons for a new vehicle and provided the perfect solution. More

7/23/2021 I give a 15 to this HK dealership for the prompt service I received from the moment my wife and entered the building and met Ritchie Sutton, who we deem the “Ambassador of Honda of Kenosha,” prompt service I received from the moment my wife and entered the building and met Ritchie Sutton, who we deem the “Ambassador of Honda of Kenosha,” to the moment he gave us final instructions to operate the vehicle and guided us out of the New Car Delivery Bay! An awesome experience, indeed. We look forward to a long-standing professional experience with HK. Thank you. More

My agent was great. He answered all the questions I had, he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. he was very polite and helpful. After my car was serviced he went over everything and possible things needed in the future. More

Was very happy with both the communication and the service when I took my 2012 Civic in recently. The assessment was really comprehensive, but gave me a good overview of the condition of my vehicle.. service when I took my 2012 Civic in recently. The assessment was really comprehensive, but gave me a good overview of the condition of my vehicle... More

I had an easy and quick experience which is perfect for me. It was a clean and calm environment where I didn’t feel pressured or rushed about any of my decisions. me. It was a clean and calm environment where I didn’t feel pressured or rushed about any of my decisions. More

Overall not amazing communication. It's left a lot on the customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in customer to ask clarifying questions, next steps etc. More than once I was promised things that I was told would be 'no problem' only for them to in fact be a problem when the time came to come through on it. It's also telling overhearing some other conversations between service staff and customers, on more than one occasion it seems like the service staff was being deliberately obtuse to 'get back' at another department that had pointed the customer to the service desk for a solution. In the end though that just leaves an unhappy customer. Overall they're probably no different from any other dealership's service department but let's be honest, that's not a high bar. More

2 things were added without discussing prior to purchase, also didn’t negotiate price at all after they said they would. Salesman was very friendly though. also didn’t negotiate price at all after they said they would. Salesman was very friendly though. More