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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.6
4,807 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,807 reviews

June 19, 2024

Dishonest and pushy. Was told by the "finance guy"that monthly amount would be x amount. After I agreed to said price they came back with a different number and said th More

by Juli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Marti
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 19, 2024

I had a great experience with this dealership, both salesman and financial advisor were awesome to work with. Plus this was the best dealership to offer me the best price! Would recommend anybody to ch More

by lopezjesus0108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Jun 19, 2024 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

June 17, 2024

Everyone that I spoke to was very friendly. Also, the service was fast and efficient! More

by Lorencamello92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Honda of Kenosha responded

Loren, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team and look forward to working with you again.

June 16, 2024

good people to work with, experienced and knowledgeable, not young kids on their first job More

by dlanor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Honda of Kenosha responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 16, 2024

The service department was very efficient ! I came in for the auto butler and an oil change, and I was in and out in two hours More

by colleensauerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Honda of Kenosha responded

Colleen, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. Sam and our service team appreciate your business and hope to see you again soon!

June 15, 2024

The Kenosha dealership is very thorough with their inspections, has great communication, and punctual with their services. More

by Weide001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Graves
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Jun 16, 2024 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 15, 2024

Rodney was clear about cost for rear brake repair up front (less expensive than quote from different Honda dealership); I was kept informed about progress; additional repairs were recommended, but there More

by chajahi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rodney and don't hesitate to let us know if we can be of further assistance.

June 15, 2024

Very efficient and taking our wishes seriously. We were very happy with the care that was shown us. More

by drpisarik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Melissa, Randy, and our team appreciate your business and hope to see you again soon!

June 15, 2024

Jim Spink in sales was very pleasant and helpful. Amos Longanecker assisted with wire transfer. More

by stevehague
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Honda of Kenosha responded

Thank you, Steve! Jim, Amos, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 15, 2024

Jesus did not work with us. I believe Ken did. Either he did not understand our questions or thought we would not look at final pricing. We asked on numerous occasions if the nu More

by kbriestansky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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