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Honda of Kenosha

Bristol, WI

4.6
3,968 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 3,968 reviews

July 24, 2023

Outstanding service crew. .They fix my car on time promise. Better labor quoted on parts and labor around the area More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Honda of Kenosha responded

Marco, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2023

If I could give this dealership a negative number I would. Horrible sales, finance and mechanics. More

by georgetteandrade1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

georgetteandrade1979 responded

Worse dealership I ever had to deal with for this reason this will be the last Honda I will purchase

Aug 04, 2023 -

Honda of Kenosha responded

We're sorry to hear you did not have a 5 star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 23, 2023

All I can say is, that I would (never) buy another car from this specific Honda dealer Never ever, so dissatisfied, not with the seller But the service team More

by luisjurado12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Luis, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 23, 2023

The people here are great and go the extra mile to ensure that everything is taken care of properly and strive to exceed your expectations More

by rroth184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

July 23, 2023

Great service department with very knowledgeable employees. I definitely recommend every Honda owner to visit Honda of Kenosha. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2023

Oil change was professional and relatively quick. Price was extremely competitive Appointment was on time More

by jimo1120
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

July 21, 2023

We are so pleased with the integrity Honda of Kenosha has shown. Every person treated us so well, communicated clearly and in a timely manner, and they stood behind their product. I’d happily send friends an More

by jen.husz
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jen, please let us know.

July 21, 2023

My repairs were explained thoroughly and fully understandable, my van was also fixed with extreme expedition and so far my van runs fantastic! More

by mykidsrmyhrt1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

July 21, 2023

Jeremiah Rose is the rudest, most unprofessional person I have ever met in my life. Every single time I come in to have my vehicle serviced he is a jerk right off the bat. I have come to the conclusion th More

by amandanewcomb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Amanda, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 21, 2023

Could not be better. That’s about it. Keep up all of the good work . More

by cdmurph766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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