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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,035 Reviews

3,035 Reviews of Honda of Kenosha - Service Center

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September 09, 2021

I am a proud owner of at 2016 CRV and I bring it to the Kenosha dealer for oil changes and tune ups because the prices are reasonable and for the most part the staff has been honest with me about what need More

by CONNIE.2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for the kind words, Connie, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 08, 2021

i called the 800 number. not very helpful i believe the call center guy never even owned a car. not very helpful. came in for express service. joe was great. he listened to me .told me the wait time. he ov More

by cgr2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

September 08, 2021

I wish I would have been informed of a needed repair before leaving. I had to return for that work. The work was performed well More

by larrysusanwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
September 08, 2021

Be prepared to feel like you were transported into a used car lot. I was told I needed new tires, even though I purchased new ones less than 10,000 miles prior. Every time I go in for service I feel like I a More

by pblc42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 08, 2021

Good, prompt service. Greeted as soon as I drove in. Mr. Valente was ready and eager to address my concerns. A pleasant experience. Five stars.9 . More

by white honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 06, 2021

Joe V was awesome from the first (phone) contact! He was there to greet me and to verify my info and my car issues. He was prompt to call as soon as diagnostics were done to my car. And explained the More

by mercy2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 06, 2021

Great dealership I have had great service on my CRV and the service people have been great especially Joe he is very informative . I will always have all my automotive service don at Honda of Kenosha More

by lucyebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Lucy, for choosing Honda of Kenosha!

September 04, 2021

I live in Illinois but work in Pleasant Prairie and I brought my car to your Honda dealer as it is close to my work given the way I was treated and how everything was handled I will now bring all my busi More

by j.w.costello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2021 -

Honda of Kenosha responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

September 03, 2021

Satisfied with the service provided. The work was done by the time we were told that it would take. The rep was professional and respectful. Honda kept to its promise. More

by yewande.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Sep 03, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 03, 2021

I had no appt, but my low tire pressure came on, hoping they would help, I stopped by and they accommodated me. So thankful for that!! More

by mkjones2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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