Honda of Kenosha - Service Center

All was good. No complaints as usual. This survey is too long. long. More

I was impressed with the service I received from Joe Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. More

Marc was very courteous, helpful. And knowledgeable! He provided me with help in getting my car to Kenosha as well as back home to me! provided me with help in getting my car to Kenosha as well as back home to me! More

Never a problem scheduling service work. The staff are very courteous and accurate with the timeline for the service very courteous and accurate with the timeline for the service More

I went in due to a recall notice and received prompt and friendly service. friendly service. More

The staff was very professional and my service was finished in the time they promised with the shuttle arriving promptly to pick me up. The entire service staff is always helpful and friendly! finished in the time they promised with the shuttle arriving promptly to pick me up. The entire service staff is always helpful and friendly! More

Good quick service. Very accommodating. Friendly staff. Clean facilities. Will come again Clean facilities. Will come again More

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me feel as a customer. More

I had an appointment at 8:15am to get 2 bulbs replaced and get my all season floor mats. Also i mentioned if they can set my doors to unlock when the car was shut off and the writer said he will see if th and get my all season floor mats. Also i mentioned if they can set my doors to unlock when the car was shut off and the writer said he will see if the technician can do it. Got there around 8 and my car was not in the shop until almost 8:50am. The “technician” was having a hard time replacing one bulb and a total of 4 people went up to him probably to help out. After his struggles he replaced the bulbs and the floor mats. I get my keys handed to me by the writer and he said have a good day. Then he said oh your car is not capable of the door unlock feature. Its a 2013 Honda Fit Sport and it is capable. So i YouTube it and in the parking lot i figured out how to do it. So the car is capable of the feature and either the writer and technician do not know the product or they were lazy and did not want to do it. They did not do a multi point inspection and also my car was not washed. Even tho i bought the car from them and get free car washes!!!! More

Staff very pleasant and helpful. Was able to do oil change auto butler and recall all in one day. Paperwork was given to me and explained the work that was done and needed to be done. Awesome servi change auto butler and recall all in one day. Paperwork was given to me and explained the work that was done and needed to be done. Awesome service! More