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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,083 Reviews

3,083 Reviews of Honda of Kenosha - Service Center

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November 25, 2024

The dealership was great and so were the people there. They were polite and very helpful More

by bealholly76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 25, 2024

I was served in a timely and courteous manner. Sam was very polite and informative as to what service my automobile needed. I am very satisfied with the service of that I received. More

by laddybug61353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Honda of Kenosha responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 22, 2024

Joe is top notch. Professional and very knowledgeable. Feel like a customer after the work is done. Satisfied customer. More

by jobrien60126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 22, 2024

Rodney is always very helpful and knowledgeable. Always happy to work with him Thank you. More

by cynthia.parker47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Honda of Kenosha responded

Thank you, Cynthia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2024

Vehicle was delivered on time, very clean. Service advisor that I have is the best in the business, thanks! More

by Bradlessila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2024

Did excellent job with diagnostics, they found a problem that I don't think I would have been able to figure out in my own even though I have working knowledge of the procedure and tools involved, they remo More

by rmphillips1985
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Honda of Kenosha responded

We appreciate your business and honest feedback. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 20, 2024

Great service, clear information, quality work as always and Joe is always thorough with options and what services are coming next More

by rswatkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 20, 2024

I had a question a day or two after the service and answered complely and quickly. More

by bjsnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. We appreciate the five-star rating.

November 20, 2024

I’m always pleased with the service I receive at Honda. I never have a long wait. More

by verdi.threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2024

I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang More

by tlungkara
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Melissa Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Friedrich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember any of these mames
Nov 23, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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