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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,529 Reviews

2,529 Reviews of Honda of Kenosha - Service Center

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October 03, 2023

They were fast at getting my car an oil change and the service representative answered all my questions More

by rollsroyce177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 02, 2023

Great service Okay He was very helpful and understanding with the problems my vehicle would give me if not taken care of . More

by sgallo3720
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Oct 02, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2023

Great service! They got me in urgently and communicated well with me including the timing needed and anticipated costs. More

by danielyunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service
Oct 03, 2023 -

Honda of Kenosha responded

Thank you for your business and this review, Daniel. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 01, 2023

Honda of Kenosha provided us with great friendly customer service with a quick and thorough completion of the work. More

by CARLNELLENBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 01, 2023

Good people work there,salesman Jim Spink is always ready to help ,Service center very friendly too. Sam Waddell is specially outstanding and helpful. I usually show up there with my handicapped adul More

by hmleahy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Spink salesman also 5 stars
Oct 02, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 30, 2023

It seems like every single time I go they always take care of me and also, Joe is the best More

by memo0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 30, 2023

They were up front about the service required to repair my vehicle, and kind enough to provide me a loaner as my vehicle required several days to complete the repairs. Pricing was as expected. No surpris More

by clintb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business, Clint, and hope to see you again soon!

September 30, 2023

He did a great job Really took his time to explain things even got me a shuttle!! More

by vazquezroly847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2023

I brought my vehicle in for A1 service code and a repair to my AC due to faulty parts. They didn’t perform the tire rotation, just the oil change, no mention as to why. Then they had the nerve to tell me th More

by dawn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 28, 2023

Rodney is great to work with. Very thorough, responsive, and easy to work with. I would come back just to have consistency with who I work with. More

by rwitt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and our team, and we look forward to working with you again.

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