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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,479 Reviews
Call Service Center (262) 891-6449

2,480 Reviews of Honda of Kenosha - Service Center

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July 29, 2023

Took care of my air conditioning problem that was under warranty. Had a Honda Accord waiting for me to use while my car was being worked on. Didn’t have to wait a bit. More

by susiebrown995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, Susie, we look forward to having you as a valued customer for many years to come!

Helpful
July 29, 2023

Well organized building, waiting room was comfortable. Service manager was very helpful and friendly and informative. More

by pscavenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

Helpful
July 28, 2023

Sam has always been a high service provider. Great to always work with him. Phenomenal More

by joeldanielle04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Honda of Kenosha responded

Thank you for the kind words for Sam and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
July 28, 2023

The service is just fantastic . Customers is always given the priority and quality service is offered More

by shobincj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
July 28, 2023

Very nice & respectful staff! Service was very thorough with what my vehicle needed. Amazing job & surly recommend to friends & family! More

by musaitefsuha1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
July 27, 2023

Everyone is congenial and nice. Their honest about the cost of the work being done. More

by conniesnyder1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Honda of Kenosha responded

Connie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
July 27, 2023

I was given a diagnosis that would cost $5k. I took it to another mechanic who said it was simply old spark plugs. Being about a month out now that seems to have fixed it as the light has not co More

by logan.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Honda of Kenosha responded

Logan, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
July 27, 2023

Everyone is always friendly and helpful with any questions or concerns that I have. ... a More

by darkened_warrior21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
July 27, 2023

The waits are long, playroom has junky busted up toys, last time we came it was full of ants. Wasn’t told to remove car seats and stroller from van so had to make second appointment, sliding door is still More

by HondaMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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Jul 30, 2023 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
July 27, 2023

I trust HK to take care of my Pilot, almost 280,000 miles and counting. They keep it running great!! More

by pd3hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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