Honda of Lincoln

Honda Customer for Life My car stopped running at 5:45pm. Thankfully I was just getting to my apartment. I called Honda of Lincoln who stated it was most likely my battery My car stopped running at 5:45pm. Thankfully I was just getting to my apartment. I called Honda of Lincoln who stated it was most likely my battery or my alternator after describing the problem. They informed me that it was covered by warranty as well as road side assistance. Justin Wiley went above and beyond and offered to drive to me a temporary vehicle to use while my car was being repaired. He arrived at 7:10pm. The important part that really made the service exceptional was that the service department that would normally handle the replacement car was closed. Justin was willing to take my call, and after getting approval from a supervisor, drove the temporary car even though that was not required in his job description. I called road side assistance who arrived to pick up my car ahead of schedule at 7:20pm. The gentlemen that picked up my car dropped off my car, got my car started and rolled up my window at the dealer. He informed me everything was taken care of. I also received text message updates while waiting for him to arrive from the service provider. Every representative that I spoke with either on the phone in customer service, at the dealer, or in person displayed outstanding customer service and empathy for my situation. Yes my car was under warrenty however it is the service that ultimetly provides the satisfaction in this type of situation. At the end of the day my car issue was resolved in under two hours. Thank you Honda of Lincoln. Trevor Roberts P.S. It is worth mentioning that Mike O'Donnell helped me purchase the car nearly three years ago and made my purchase experience amazing as well. I did not take the time then to mention it however I would like to make that apparent now. More

Great Experience! Wes was the person that helped my mother find the right car for her, he was very helpful in every way, it is my mother's firt time buying a car and s Wes was the person that helped my mother find the right car for her, he was very helpful in every way, it is my mother's firt time buying a car and she had a great experience thanks to Wes she will recommend everyone to go look for him! More

Great Experience Timely and accommodating experience. We received great customer service and everyone spent the time with us without acting like it was too much for th Timely and accommodating experience. We received great customer service and everyone spent the time with us without acting like it was too much for them; even after hours to accommodate our schedule and family life. More

Excellent Experience Buying a car can be such an overwhelming experience. Calvin West made the experience very enjoyable. We got great customer service - he listened to Buying a car can be such an overwhelming experience. Calvin West made the experience very enjoyable. We got great customer service - he listened to what we wanted and needed and helped us get it put together. Chad was great with the financing and made that process painless! We will definitely buy Honda again - customer service, quality of the product and pricing. Great job! More

The best of the best! We had the best buying experiance at Honda of Lincoln. Greg Hoag helped us select the perfect vehicle for our needs. Greg has incredible product kno We had the best buying experiance at Honda of Lincoln. Greg Hoag helped us select the perfect vehicle for our needs. Greg has incredible product knowledge and is very patience. We looked at and drove several vehicle until we found the Honda for us. Then he went to work to get us the best deal possible. We also worked with Chad Erwin. He explained everything and helped us through the paperwork. Another call out is the service department Jeff Williams, Craig Cameron and the rest are experts at what they do. As I said they are the best of the best! More

We felt comfortable and appreciated the assistance. We had a very pleasant experience buying our Honda CRV last month. Nathan was very professional and helpful, courteous. We are very satisfied. We had a very pleasant experience buying our Honda CRV last month. Nathan was very professional and helpful, courteous. We are very satisfied. Thanks Again! More

Great experience, I totally enjoyed my experience at Honda of Lincoln. I always do my research prior to visiting a dealership. I tell the salesman up front what I am lo I totally enjoyed my experience at Honda of Lincoln. I always do my research prior to visiting a dealership. I tell the salesman up front what I am looking for in a vehicle. I don't care to have the " Closer" show up at the salesman's desk, to try and close the deal today. You know that guy in the suit and tie, that tells you, you can get the best deal if you buy today. This didn't happen at Honda Of Lincoln. I dealt with Calvin until the deal was closed. I am very satisfied with the whole experience. More

Amazing This the second time I've had the opportunity to work with Chad Erwin and Robert Morgan. My experience with Chad and Robert was as smooth as clock wor This the second time I've had the opportunity to work with Chad Erwin and Robert Morgan. My experience with Chad and Robert was as smooth as clock work. These two are very knowledgeable and amazing to work with. Thank you so very much to you both and Honda of Lincoln for having such wonderful people to work with. More

Honda dealership easy to work with I worked with Wes Morris. Buying a new car is a stressful and daunting experience for me, but working with Wes made my decision easier.He made sure I I worked with Wes Morris. Buying a new car is a stressful and daunting experience for me, but working with Wes made my decision easier.He made sure I was happy with my choice. More

Wonderful Experience I recently made my first "big girl" purchase, a new 2016 Honda Accord EX-L! I had the privilege of working with Calvin West. He was very easy going a I recently made my first "big girl" purchase, a new 2016 Honda Accord EX-L! I had the privilege of working with Calvin West. He was very easy going and helpful with getting me into the car of my dreams. Scott Barr, in financing, was very friendly as well! My first car buying experience was very painless to say the least. Thanks Honda of Lincoln! More