Honda of Ocala

Surprisingly stress-free! I thought that I was going to buy the new Honda Civic Hatch, but after sitting in it, I started to wonder. Was this the right car for me? Ryan was nev I thought that I was going to buy the new Honda Civic Hatch, but after sitting in it, I started to wonder. Was this the right car for me? Ryan was never pushy or aggressive. He patiently listened to my requirements, and provided all the right options for us to consider. He explained that the new Honda Fits were much different than my 2010 base model. He pulled up a few Fits for us to check out. Ryan explained all the the new design and safety features. We weren't ready to buy, but we still felt like valued customers. We returned a day or two later, and purchased the upgraded Fit Ex that he'd shown us. We went with the upgraded safety package. We're confident that this was the best choice for me. Ryan guided us to the best decision, but he never pushed. I now have a car that I can safely enjoy for years to come. Ryan Wachtler was easy-going, gracious, funny, and as well, a consummate gentleman. But he knows his cars! Thank-you Ryan, my/our time with you was a genuine pleasure. Shawn M. McFarlane More

Purchase of a used car I purchased a used Honda a couple of weeks ago...the experiences from start to driving the vehicle off the lot was hassle free...no high pressure sa I purchased a used Honda a couple of weeks ago...the experiences from start to driving the vehicle off the lot was hassle free...no high pressure sales pitches...just an environment which fostered a orderly business like transaction...I encountered many opportunities to interact with various personnel...all were very professional... a special shoutout to the internet salesman, Todd...Todd was exemplary in providing a true definition of customer service...I confident you will also have a positive experience with this dealer. More

Best service advisor Kristen is easy to work with and very knowledgeable. She is always happy and very Thorough In explaining what service is being done on my 2017 HONDA Kristen is easy to work with and very knowledgeable. She is always happy and very Thorough In explaining what service is being done on my 2017 HONDA Civic hatchback. She gets me checked in quickly when I arrive for service work. She is a definite asset to Honda of Ocala! Thank you, Alicia Sturges More

Good service All of the employees are friendly at Honda of Ocala. At this time Emilio Perez take care of us like family he explained everything about my new Pilot All of the employees are friendly at Honda of Ocala. At this time Emilio Perez take care of us like family he explained everything about my new Pilot thanks Emilio keep it up 👈 More

My New Honda Accord I visited Honda on a Saturday afternoon to look and drive Honda Accords. As soon as I walked into the sales office I felt a great energy and the emp I visited Honda on a Saturday afternoon to look and drive Honda Accords. As soon as I walked into the sales office I felt a great energy and the employees seemed happy and friendly and ready to be of service. I decided to purchase a used 2016 Honda from Mr. Thomas, whom was a wonderful salesman! However upon returning home later that night I felt I had made a mistake by not buying new 2018 Accord. Needless to say I had a sleepless night and knew I needed to return to Honda of the next morning. I arrived when the doors opened and was directed to Mike Lehman, the New Car Sales Manager on Duty. Mike was wonderful and listened to me without judgement and immediately assured me that he would do anything in his power to help me exchange the 2016 for a new 2018 and to make it as less stressful as possible. He followed through on his promise above and beyond the call of duty, and I am extremely grateful that his professional and positive attitude allowed me to drive away in new Honda Accord. I might add Kenneth Daniels of Finance Department helped me to get the Contract changed and explain all my questions and treated me with the utmost respect. I am extremely grateful to these 3 gentlemen and the Dealership for their guarantee of satisfaction to their customers. More

Great Experience. Great Vehicle We had a great experience with Todd. He was courteous and helpful. When it started to sprinkle he took a vehicle and drove us around so I could cont We had a great experience with Todd. He was courteous and helpful. When it started to sprinkle he took a vehicle and drove us around so I could continue to look but not have to stand out in the rain. I didn't really know what kind of vehicle I wanted, but Todd was very patient, and helped us find a vehicle that I wanted very quickly. He was not pushy, and the price was incredible. Everyone that we interacted with was very friendly, and they even fed our family lunch! The next day he called and checked on us, and asked if we had any more questions, and wanted to make sure we were happy with our purchase. He has gone above and beyond. I was impressed with the vehicle warranty that Honda offers as well. Thank you for a great experience. More

Repear satisfied customer We had excellent service from deal to service from Honda of Ocala. Emilio was very courteous, proffessional and personable. He listened to our needs a We had excellent service from deal to service from Honda of Ocala. Emilio was very courteous, proffessional and personable. He listened to our needs and wants in a vehicle and provided us with an excellent vehicle that suited us. More

The best car buying experience so far! We actually enjoyed our car buying experience with David. He had a great sense of humor and we felt comfortable with him from the time we test drove We actually enjoyed our car buying experience with David. He had a great sense of humor and we felt comfortable with him from the time we test drove the vehicle to the time we agreed on a price. He treated us with respect and was very pleasant to work with. He provided all the previous service documents available, told us all about the great warranty Honda has to offer, and even offered us something to eat! We would recommend anyone to see David for their next car!👍🏼 Our next stop was the business manager Ramy Tarawneh, to sign all the documents. Another great experience! He thoroughly explained all the options available for additional warranties, etc. Again, we were treated with respect and were made to feel that our business was very important and much appreciated! The whole process was such a smooth and painless process! The manager we dealt with, Ricky Carpenter was easy to work with throughout the entire transaction! Thanks Honda of Ocala!!! More

Edit manager called Management called me the next day they did not give me what I was originally told they would give me but they did get close within $2000 but I will s Management called me the next day they did not give me what I was originally told they would give me but they did get close within $2000 but I will say at least they are willing to call and try to make things right I did end up selling my vehicle to them I went to this dealership to see about them purchasing my vehicle I met with the head of the department that assured me of a price and when I went back to take care of the deal they wanted to change the price by $4000 nothing had changed with my vehicle the gentleman said there was a different buying manager there that evening but they were still willing to let me drive out of my way over an hour to come there knowing that they had already said one offer was OK and then changed it at the last minute Edit manager called More

Not happy Worse salesman I ever had it in my life, I am not planning to come back to dealer not honest charge me $150,more from internet price. Keep me for 2 ho Worse salesman I ever had it in my life, I am not planning to come back to dealer not honest charge me $150,more from internet price. Keep me for 2 hours refuse give me key from my car. Until I did by his. Me and my wife could not go out because hi need commission and beg us by a car. More