Honda of Ocala

Efficient, helpful and caring. My experience at Honda went very smoothly. Christian was very helpful and I’m so happy with my purchase. I would highly recommend Honda of Ocala to an My experience at Honda went very smoothly. Christian was very helpful and I’m so happy with my purchase. I would highly recommend Honda of Ocala to anyone looking for a new vehicle. More

New vehicle Fantastic service, dealt with two salesmen and service rep. Frank, Casey and Mark. Very professional and pleasant to work with. This is my 5th Odyssey Fantastic service, dealt with two salesmen and service rep. Frank, Casey and Mark. Very professional and pleasant to work with. This is my 5th Odyssey from Honda of Ocala Thanks . More

Bari Barlow was a pleasure to work with Bari is polite, knowledgeable and was able to answer all my questions. I felt this was very important when searching for a pre-owned vehicle. Bari is polite, knowledgeable and was able to answer all my questions. I felt this was very important when searching for a pre-owned vehicle. More

Overall Satisfied Dealing with Frank was very enjoyable. He was friendly, knowledgeable and answered all my questions. The whole car buying process is a bit much but Dealing with Frank was very enjoyable. He was friendly, knowledgeable and answered all my questions. The whole car buying process is a bit much but don't think that can be avoided. I did feel a little pressured by the finance individual but overall he also answered all my questions and ended up being able to offer me something I could live with. It has been almost 20 years since I have purchased a vehicle, it was time, and I am happy I chose the CR-V. I am very, very happy with my new family member. More

Not at all happy After purchasing our 2017 used car from this dealership we found it was suppose to include a remote to unlock the car. It was listed by the manufactur After purchasing our 2017 used car from this dealership we found it was suppose to include a remote to unlock the car. It was listed by the manufacturer and the Honda company. However the dealership will not supply the remote. We were told they knocked off money from the list price on the car. We were never told that little price difference didn't included supplying the remote. Now they want me to pay to buy new ones. Rick is the manager and is very difficult to deal with. Customer service is not important to him at all. So will not buy another car from them nor recommend anyone else. More

Casey really made us very good deal. He sure win our heart and very helpful. He wants to make sure we got good deal. He’s very friendly. Julie ... heart and very helpful. He wants to make sure we got good deal. He’s very friendly. Julie ... More

Never had a problem. Rob Young is the service advisor i always request. Car was looked at and he had recalls taken care of while I was there. always request. Car was looked at and he had recalls taken care of while I was there. More

Excellent Customer Service Such a wonderful and caring sales person and always looks for providing excellent customer service. This is my 6th time purchasing a vehicle from Mr. Such a wonderful and caring sales person and always looks for providing excellent customer service. This is my 6th time purchasing a vehicle from Mr. Lehman and he is always so great to work with and make a deal with. Outstanding customer service skills and always goes above and beyond. I will definitely do more business here. More

Just what I wanted I was helped by a young man named Kevin Cash. He definitely knew his product. He was very professional and answered all my questions and concerns, n I was helped by a young man named Kevin Cash. He definitely knew his product. He was very professional and answered all my questions and concerns, not only that, I think that I have made a new friend. Honda could not ask for a better salesman! More

Senior Staff is Full of Themselves Although my newly hired salesman did his best, the senior staff was arrogant and unprofessional. i was told that my car included free oil changes, and Although my newly hired salesman did his best, the senior staff was arrogant and unprofessional. i was told that my car included free oil changes, and car washes. When I came to get these services I was rudely directed to a different department where I found that Honda of Ocala was not doing the actual work, they were going to send my car to an outsourced location and that I needed a voucher. I informed them that I had no such vouchers they did not even offer to look into my recent purchase information. I will never set foot on the lot again. I strongly suggest that if you are buying a new or used car that you go elsewhere. More