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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,287 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,287 reviews

June 07, 2024

Amazing customer service and super nice guy ! Best service department i have been in the whole nyc / long island area More

by kerolouszekry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had an amazing customer service experience and found our service department to be the best in the NYC/Long Island area. If you need any further assistance, please don't hesitate to reach out. We're here to help and look forward to serving you again!

June 07, 2024

Everything went as planned. I made my appointment, I brought my car in, and I was called on my phone when my car was ready to be picked up as planned. More

by barryheller.bh
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that everything went as planned, from making your appointment to bringing your car in and being notified when it was ready. If you need any further assistance, please don't hesitate to reach out. We're here to help!

Jun 11, 2024 -

barryheller.bh responded

I was notified after I got my car back after the day I brought my car in that I needed front brakes on my car. Why wasn’t I told that the same day my car was there. Why make me come back when I could’ve had the work done while my car was there. Doesn’t make sense to me.

June 07, 2024

We appreciate brandons professionalism and communication throughout the service. It was not easy to get an available appointment however. Thank you More

by SHOM518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon's professionalism and communication made your service experience positive. We apologize for any difficulty you experienced in getting an available appointment. We appreciate your understanding and are always working to improve our scheduling process. If you need any further assistance, please don't hesitate to reach out. Thank you for your patience and support!

June 07, 2024

Dealership experience is always a good one I never have to wait too long for my car to be done More

by JMS1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you consistently have a positive experience at our dealership. Providing timely and efficient service is one of our top priorities, and we're thrilled to know we’re meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again soon!

June 07, 2024

Marcel is a great service advisor as well as a great person. Very knowledgeable about all of my concerns. Handles my concerns as the pro he is. Definitely would recommend him. More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has been a great service advisor and a knowledgeable professional, addressing all your concerns effectively. We appreciate your recommendation and are proud to have Marcel on our team. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 06, 2024

Good but know your customer first and unhappy for interest calculation, your charged high first time but later on it was okay More

by HASAN15167
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We'll work on improving our processes to better understand and serve our customers. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help!

June 06, 2024

Amazing communication, excellent service, great understanding. Leaving your car in trusted hands is an understatement. More

by zamantha0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled to hear that you experienced amazing communication, excellent service, and great understanding from our team. It's wonderful to know that you feel your car is in trusted hands. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future!

June 06, 2024

Such a pleasant experience. Staff very helpful. Waiting area is very nice. Like the text on status of car. More

by scheid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had such a pleasant experience with our helpful staff and that you found the waiting area very nice. We're also pleased that you appreciated the text updates on the status of your car. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 05, 2024

Very friendly and professional staff. Will recommend. Yes yes yes yes yes yes. 15 words More

by ABURGOS9295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic feedback! We're delighted to hear that you found our staff friendly and professional. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 05, 2024

I love having Marcel as my advisor. He is caring, courteous, and always gives me the best level of service. He's always smiling and makes jokes with the customers. He checked in with me More

by aisha992002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has provided you with such outstanding service. His caring and courteous nature, along with his ability to keep customers smiling and informed, truly sets him apart. We appreciate your loyalty and are glad to know that Marcel's great customer service keeps you coming back. We look forward to continuing to serve you with the best level of service!

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