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Honda of Valley Stream

Valley Stream, NY

4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

February 13, 2024

I found this dealership to be a very helpful resource. Steve was our salesperson and he was very helpful throughout the whole process. More

by cosbrb18
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 13, 2024

Always getting good customer service every time I have service on my Honda Accord strongly recommend going to Valley Stream Honda for any service done for your Honda More

by Terrence Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

Clara is beyond helpful, always so professional and attentive, she always explains the repairs completed ans repairs that need future attention, always gets me out on time and keeps me updated. Thank y More

by johnjclive72815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

Clara torea was really nice and helpful. She was really professional. I would go there again More

by hasnat288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

February 13, 2024

The service was excellent. The waiting area is clean and well lit. No complains, and I will recommend. More

by ALLAN_PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

I left a voice message with on of the advisers for a follow up regarding a repair recommended, no one never returned my call, it has been two weeks or more. Overall, technicians provide excellent servi More

by GUY JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true More

by usman79us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Feb 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience, and we're glad to hear that Mr. Willie Mejia provided excellent leadership and resolved the issues you encountered. It's great to know that he was courteous and addressed your concerns effectively. We appreciate your understanding and are pleased to hear that you plan to return to Honda of Valley Stream for your future service needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future!

February 12, 2024

It was very professional, and Clara Torres did an excellent job. She helped me understand the servicing of the car. More

by Vjsakins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a professional experience and that Clara provided you with excellent service! Helping you understand the servicing of your car is important to us, and we're glad that Clara was able to assist you effectively. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

February 12, 2024

They treat you good and Very good service I happy to take my Honda pilot to them More

by elmarvive0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you're happy with the service you received for your Honda Pilot! Providing excellent service and treating our customers well is our top priority, and we're glad that we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback and your loyalty to our dealership!

February 12, 2024

My advisor was very polite and kept me updated on the status of my vehicle. He also informed me of a repair that was necessary and that it was covered under my warranty. More

by jrlamb1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Honda of Valley Stream responded

It's great to hear that your advisor provided you with polite and informative service during your visit! Keeping you updated on the status of your vehicle and informing you about covered repairs are essential parts of our commitment to excellent customer service. We're glad we could assist you with your warranty-covered repair and ensure that your vehicle is in top condition. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

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