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Honda of Valley Stream

Valley Stream, NY

4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

April 25, 2025

I had to wait 2 hours for a oil change, that I had an appointment for. More

by LADYDI745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We’re sorry to hear your wait was longer than expected. Your time is important to us, and we appreciate your patience. If there’s anything we can do to make your future visits smoother, please don’t hesitate to reach out!

April 24, 2025

clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More

by JANDOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 24, 2025

Professional and Stressless experience. Mrs Clara Torres was exceptional and reassuring in guiding me through the process More

by MoonMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We're thrilled to hear that Clara provided exceptional support and made the process smooth and reassuring. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 23, 2025

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i More

by missy204
Recommend Dealer
No
Employees Worked With
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. More

by Joebloom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the feedback! We're glad everything went as expected and that Brandon provided great support during your visit. If there’s anything else we can assist with, please don’t hesitate to reach out!

April 23, 2025

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

by JAYBE2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

It’s very convenient and easy to get to . Nice show room with friendly staff More

by BLAIN11212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi Blain, Thank you for your feedback! We're glad you found the location convenient and enjoyed the showroom atmosphere. It's great to hear our team made you feel welcome. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 23, 2025

Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playi More

by bkupfer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your thoughtful feedback! We’re glad to hear your service visit felt smooth and transparent. Your input is valuable, and we understand how these added costs can impact your experience. If there’s anything more we can do, please don’t hesitate to reach out!

April 23, 2025

Briyanna was very helpful. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. More

by sbleighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad Briyanna provided such clear and helpful communication throughout your visit. If you need anything else, please don’t hesitate to reach out!

April 23, 2025

Very good customer service from Marcel. Didn't have to wait too long to get a oil change More

by GKENNETHDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!