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Honda of Valley Stream

Valley Stream, NY

4.6
4,178 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,178 reviews

December 19, 2024

Excellent service the day of repair. Long wait for the recall part originally. Briyanna was excellent More

by noreen_sheehy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Honda of Valley Stream responded

We’re glad to hear you received excellent service on the day of the repair and that Briyanna provided exceptional assistance. We apologize for the delay in receiving the recall part and appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 18, 2024

I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More

by UGUR_GULMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Valley Stream responded

We apologize for the misunderstanding. If you look at Line D of the invoice given to you at your visit with us it gives this struts pricing: Line D: Customer states, check front struts, was told that are leaking and making noise, price Correction *Alignment-4 wheel: with strut $169.95 Other: left front strut bearing n bump stop $1045.27 Hope this help! Please reach out if we can assist you with this repair and anything else. Happy New Year!

December 18, 2024

Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More

by Tasha506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 18, 2024

Nothing more to tell. Waited 2 hours in an very impersonal room with odd people More

by ckefair5
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We appreciate your input and will use it to improve the overall experience for our valued customers. If there’s anything we can do to make your next visit better, please don’t hesitate to reach out—we’re here to help.

December 17, 2024

Everyone is professional! Place is clean if you want to wait for your car to be serviced. More

by ANIRABIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re glad to hear you had a positive experience with our team. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

When I picked up my car after the oil change was done, I didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff More

by barryheller.bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Valley Stream responded

It was a pleasure speaking with you. We are pleased that our service manager was able to show you video proof via email that the damage on your vehicle did not happen during your visit. Thank you for being a loyal customer, and we look forward to working with you in the future.

December 17, 2024

Clara is always very polite, courteous and professional and is an asset to Honda of Valley Stream service Department. More

by SATRORAMDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Clara consistently provides professional service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

Great service . From. Check in , check out. Clara kept me informed on the service,timing . Well pleased. More

by armen748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

It’s great to know you were satisfied with the service and the environment. If you need any further assistance, feel free to reach out—we’re here to help!

December 17, 2024

Why do I need to sit around and wait for my service to be completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take More

by RONIYOSOFOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Honda of Valley Stream responded

We apologize that you are upset with the service you received. Our policy is to provide a ride to where you need to go which was offered at the time of your service appointment. Our clients are never required to stay and wait for their service, however a lot do because we have such a nice waiting area with refreshments for them. Take care!

December 17, 2024

The recall was performed in less time than expected. Everyone was very courtesy. Review of car was done very quickly. More

by cgiar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Honda of Valley Stream responded

We’re glad the recall was completed faster than expected and that the team provided courteous and efficient service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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