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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,120 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,120 reviews

April 11, 2024

Same service as always. Very clean waiting area. Check in and out is a breeze. More

by annie.vel611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

It's great to hear that our service, including the clean waiting area and efficient check-in and out process, consistently meets your expectations. We appreciate your feedback and look forward to your next visit.

Helpful
April 10, 2024

Briyanna always has a positive interaction with her customers! I appreciate her attitude for excellence! More

by imaniartist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! Briyanna is indeed a valuable member of our team, and we're thrilled to hear that she provided you with a positive interaction. Delivering excellence in customer service is our goal, and we're glad she could meet your expectations. We'll be sure to pass along your feedback to her. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and hope to continue serving you with excellence in the future!

Helpful
April 10, 2024

Great customer service and speedy expedited delivery to get my car in less than 3 days. More

by mitchfriedland
Recommend Dealer
Yes
Employees Worked With
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with our customer service and that we were able to expedite the delivery of your car promptly! Providing efficient and speedy service is one of our top priorities, and we're thrilled that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Helpful
April 10, 2024

Briyanna Jones was excellent in processing my paperwork and getting my vehicle serviced. She is a Great asset to the dealership. More

by DENIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Briyanna provided you with excellent service and made your experience positive. Thank you for recognizing her efforts, and we'll be sure to pass along your kind words to her and the rest of our team. We're grateful to have Briyanna as part of our dealership, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Helpful
April 10, 2024

They were welcoming and so respectful. I did have to wait long for my oil change. More

by slittlejah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found our team welcoming and respectful. However, we apologize for the extended wait time for your oil change. We understand that your time is valuable, and we strive to provide efficient service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes to ensure a smoother experience for you in the future. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We appreciate your patience and understanding.

Helpful
April 09, 2024

I walked into the dealership and everyone was super friendly. Briyanna did a wonderful job in assisting me. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're delighted to hear that Briyanna provided you with wonderful assistance and that you encountered a friendly atmosphere at our dealership. Our team strives to create a welcoming environment for all our customers, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback, and we look forward to serving you again in the future!

Helpful
April 09, 2024

It was a Very pleasant experience. Waiting room was very nice. Very accommodating. Thank you More

by jennybgc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a pleasant experience with us and that you found our waiting room accommodating. Providing a comfortable environment for our customers is important to us, and we're glad that you enjoyed it. Thank you for choosing us for your service needs, and if you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support, and we look forward to serving you again in the future!

Helpful
April 09, 2024

Customer friendly, prompt, excellent, experienced, relational,caring and totally dedicated and committed to customers satisfaction. More

by OJOADESEGUN448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We strive to provide a customer-friendly environment where prompt and excellent service is our priority. Our team is dedicated to ensuring that every customer's experience is positive and satisfactory. We appreciate your feedback and are glad to hear that you had a great experience with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future!

Helpful
April 09, 2024

Great customer service and ease of making the appointment was perfect! I love that place! More

by desiree031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with our customer service and found it easy to make your appointment. Providing convenience and excellent service to our customers is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support!

Helpful
April 09, 2024

Clara was very nice to help me and made the process really easy, i was on my way shortly More

by u_farooq21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

We're glad to hear Clara was able to assist you and make the process easy, allowing you to be on your way quickly. Thank you for acknowledging her helpfulness, and we're here for any future needs you might have.

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