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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
4.7
4,986 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,986 reviews

October 15, 2026

Customer service was poor. My car wasn't ordered until a month after I placed the order. More

by MJR995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Calderone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Honda of Valley Stream responded

We sincerely apologize for the frustration and delay you experienced with your recent new car order in our sales department. This is certainly not the level of service we strive to provide to our customers. We invite you to reach out to our management team directly so a manager can look into this matter and work to make it right for you. The Honda of Valley Stream Team

October 15, 2026

Everyone was courteous and efficient. Kept me informed in a timely manne, it was a pleasant experience More

by LFIRSHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2026 -

Honda of Valley Stream responded

Thank you for sharing your positive feedback about your recent service visit. We are glad to hear that our team was courteous and efficient in keeping you informed in a timely manner. Providing a pleasant experience for every customer is always our goal in the service department.

October 14, 2026

Staff members were very helpful. One disappointment - I saw roaches on the vehicle. It was delt with quickly by the staff. More

by TOBO47
Recommend Dealer
Yes
Employees Worked With
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Oct 15, 2026 -

Honda of Valley Stream responded

Hello there, We appreciate you taking the time to share your feedback. We are glad our team was able to assist you, and we apologize for the pest issue you found on the vehicle. We take cleanliness seriously, and we are pleased the matter was handled at the time and has been resolved since. Please reach out to us directly if you ever have further concerns.

October 14, 2026

This is my first time with Honda at Valley stream and the service was exceptional. Alex Marcel made it a priority to explain the services and provide suggestions to save me money from unnecessary repairs. I More

by richardjsejour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2026 -

Honda of Valley Stream responded

Hi Richard, We are delighted to hear your first visit to Honda of Valley Stream went so well. Alex Marcel will be glad to know that his clear explanations and honest recommendations made a difference for you. Helping our customers avoid repairs they do not need is something we take pride in. We look forward to taking care of your vehicle for years to come.

October 13, 2026

Mark was very pleasant, understood what was being done and made me feel comfortable about all that was going on. Two recalls were inspected and I left feeling very satisfied with the work and the people More

by DOOWOPGIRL10
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience with our service department! We are so glad to hear that Mark made you feel comfortable and took great care of your vehicle's recalls. We appreciate your feedback and look forward to serving you again. The Honda of Valley Stream Team

October 13, 2026

Clean and bright. Brandon provided excellent service. The overall customer service was very good and professional. More

by harryhtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Honda of Valley Stream responded

Hi Harry, thank you for visiting our service department and leaving such positive feedback! We are thrilled to hear that Brandon provided excellent service and that you found our facility clean and bright. We value your business and hope to see you again soon. The Honda of Valley Stream Team

October 12, 2026

I walked in and came out fully satisfied based on the speed of service and quality of service and not to mention the courtesy I received from staff More

by nagibmubarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are delighted to hear you left fully satisfied, from how quickly you were helped to the quality of the work and the courtesy of our staff. Your feedback is appreciated. If you ever need anything, please reach out to us.

October 12, 2026

I have been go to Honda for many years I have no complaints it’s always a pleasure More

by christinehawthorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are grateful to have been part of your car care for so many years. Knowing each visit has been a pleasure is the best feedback our team could hope for. If you ever need anything, please reach out to us.

October 12, 2026

Appointment was scheduled in a timely manner, Mark and the staff were very friendly and professional. More

by kaandux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, We are glad scheduling your appointment was quick and easy, and that Mark and the team came across as friendly and professional. We will be sure to pass your kind words along to him. If you ever need anything, please reach out to us.

October 12, 2026

Friendly, responsive, professional, and knowledgeable. Keep coming back for the great service with no pressure. More

by tha345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

Honda of Valley Stream responded

Hi there, It means a lot to hear our team came across as friendly, responsive, and knowledgeable, and that you feel comfortable with no pressure at each visit. We are glad to be your go-to for service. If you ever need anything, please reach out to us.

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