Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
5,965 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
Contact Dealership
View Awards

11333 Philips Highway

Jacksonville, FL

32256

Directions

By Type

Showing 5,965 reviews

October 27, 2024

prepaid for parts to be installed and received no responce. Would not even make a courtesy call to provide status. Avoid this service center. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

Thank you Robert for your business and submitting a review of your experience. My name is Evan Dunaway and I am one of the Customer Relations managers and would like to discuss your review if further detail. My direct number is 904-370-1274 or my email is edunaway@hondaota.com.

Oct 15, 2025 -

Honda of the Avenues responded

We sincerely apologize for the lack of communication and the inconvenience you experienced. This is not the standard of service we aim to provide. Please contact our service management team directly so we can address your situation and make it right.

October 25, 2024

I was able to get the price including the trade-in value of my car that I wanted. The salesman listened well. More

by kaweier
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Rashwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Morris was able to get you a great trade-in value! We look forward to seeing you at your first oil change.

October 25, 2024

Anthony was very personable and helpful. I went in for an oil change and while there they did the inspection and thankfully everything was all up to date. He told me the wait would be an hou More

by TXWALDRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Anthony was able to have your services completed in the time quoted!

October 25, 2024

I recently entered into a lease for a 2024 Accord Hybrid Touring through Honda of the Avenues (HOA). My salesman was (and still is!) Thomas Phelps. He was wonderful. The brief amount of time spent on the tr More

by rcrenaud4243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

Thank you for your continued business and we are glad to hear that Thomas has been able to provide you with a friendly environment during your purchase expriences!

October 25, 2024

Sales was great. Good communication all the way through. Finance was great too. Stayed late answered all our questions followed up with bank on our behalf the next More

by msgatrgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oral McDonald, Jordan Yabroudi
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to communicate efficiently through out your purchase process.

October 24, 2024

Very kind and was a great help with everything he definitely cared a lot so i appreciate him More

by melinasabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Yabroudi
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that the service advisor was able to provide you with a great service visit.

October 24, 2024

Excellent salesman, excellent dealership, excellent vehicle. We love our new Honda CR-V. Five stars all around. More

by Gwarne9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamari Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oral McDonald, Patrick Lawton
Report | Print
Oct 28, 2024 -

Honda of the Avenues responded

Thank you for your visit and we are glad to hear that Shamari and the rest of the team were able to make your purchase experience a great one!

October 24, 2024

AJ is highly recommended for vehicle service. They are easy to work with and awesome. More

by KHALID HADAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Honda of the Avenues responded

Thank you Khalid for your business and we are glad to hear that AJ was able to provide you with a 5-Star experience!

October 24, 2024

Marcellis is wonderful! He is the perfect mix of professional & friendly and takes time to explain the work being done in an easy to understand manner. I appreciate his care More

by JANNYFANNY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Honda of the Avenues responded

We appreciate your buisness and are glad to hear that Marcellis is able to continue to provide you with a professional/friendly service experience!

October 23, 2024

Efficient at troubleshooting problems and fixing them. They don’t push or recommend unnecessary work More

by larrydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Honda of the Avenues responded

Thank you for putting your trust in Honda of the Avenues for your vehicle service needs! We are glad to here that our staff is able to provide you with a 5-Star experience.

1
...
129
130
131
...
597