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Honda of the Avenues
Jacksonville, FL
5,219 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,219 reviews
October 07, 2023
Waited for 2 hours for an oil change. Lack of communication from the service dept. to the service advisor who told me the car was ready but it wasn't. back to the waiting room. When I Lack of communication from the service dept. to the service advisor who told me the car was ready but it wasn't. back to the waiting room. When I asked why it took so long the answer was that a new guy was training. No comp, nothing. By the way this was my first time at your service center, I will be seriously be rethinking going to another location. More
by sologator
Employees Worked With
blase
October 07, 2023
I purchased my 2012 Civic brand new here and have always appreciated the great service and work that is provided at this dealership which is why I continue to bring my car to this location. appreciated the great service and work that is provided at this dealership which is why I continue to bring my car to this location. More
by 72ramada
Verified CustomerOctober 07, 2023
This is probably the worst dealership I’ve ever had the displeasure of taking my car to for service. I brought my van to them because it had 2 recalls that needed to be completed and our rear entertainment displeasure of taking my car to for service. I brought my van to them because it had 2 recalls that needed to be completed and our rear entertainment center was not working. I also asked them to take a look at the drivers side sliding door handle, because the handle had recently stopped working. They fix the recalls, and my warranty covered the rear entertainment center (thankfully) but they said the door handle was because it was opened too hard once and broke the thing that catches. Was going to be $400 to fix that and we said “no thanks” because we couldn’t afford to fix it at the moment. I go to pick the van up, only to find out that we’re being charged $200 just for them to look at the handle and tell us it was broken. I was shocked, to say the least, but was forced to pay them so we could get our van back. No matter how much I pleaded and tried to explain how we didn’t fix it because we can’t afford to, so we also can’t afford to pay $200 for the pleasure of being told the door knob was broken, they wouldn’t budge. You would think with the amount of work they were paid to fix the recalls and replace the rear entertainment center, they wouldn’t force us to pay for something that we already knew, but they were heartless. They said too bad, I had to pay the $160 diagnostic fee no matter what. On top of that, they even tacked on a shop supply fee, even though we didn’t use anything, for some reason, which brought the total to $204, literally just for them to tell us the door knob was broken (we already knew that) and they would repair it for $400. Avoid this service department like the plague. They will do nothing but nickel and dime you over every tiny minutiae of a “diagnostic request”, even if there are already multiple repairs they are being paid for. Disgusting. More
by Very upset customer
Employees Worked With
October 06, 2023
Cyrus, the sales associate, was very easy to work with and extremely knowledgeable about the vehicles. and extremely knowledgeable about the vehicles. More
by Susan
October 06, 2023
Very friendly service advisors, quick service, nice waiting area, enjoyable coffee dispenser, well equipped service center waiting area, enjoyable coffee dispenser, well equipped service center More
by rhinsondeerhunter
Employees Worked With
October 06, 2023
Very professional staff and service. Comfortable area to wait until the service was completed. Never disappointed! Comfortable area to wait until the service was completed. Never disappointed! More
by bleporati
October 05, 2023
I did a great deal of looking on the website, so that when I went in I knew what I wanted in a car and in the investment. My salesperson, Richard Norton, was very helpful and informative, as well as pati when I went in I knew what I wanted in a car and in the investment. My salesperson, Richard Norton, was very helpful and informative, as well as patient with all questions and inquiries. All of this pre-work made my purchase experience almost painless!! More
by claudiateaches
October 05, 2023
After experiencing many different dealerships, I felt Honda was the perfect balance of communicative and helpful without overbearing. I didn’t feel like I was being taken advantage of and was shown all d Honda was the perfect balance of communicative and helpful without overbearing. I didn’t feel like I was being taken advantage of and was shown all different price options. My salesman, Curtleigh, was extremely helpful and answered any and all questions I had! More
by cmq13
Employees Worked With
Curtleigh Chambers
