Honda of the Avenues

Consistent I have always owned a Honda and I feel taken care of when I come in for service! I feel like they really care about their customers! I have always owned a Honda and I feel taken care of when I come in for service! I feel like they really care about their customers! More

Consistently good! The service is precise and the waiting area is great! We enjoy the convenience of Honda at the Avenues and bring our car exclusively to the dealershi The service is precise and the waiting area is great! We enjoy the convenience of Honda at the Avenues and bring our car exclusively to the dealership. We've tried the bargain places, and twice over the years they've damaged the car. Always pleased with Honda -- highly recommend! More

This place makes the time out for repairs a pleasure. It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work d It's always a time I look forward to when I get my maintenance done on my CRV. I come with my laptop and using their free wifi I get some extra work done or pass the time entertaining myself online. And even if without the laptop, there are plenty of snacks and coffee and popcorn to ease the wait. Even my kids like going and enjoying all the amenities with me. I leave with my car all spruced up on the outside as well as the inside. More

Be Carefull and get hard receipts Went in for a routine oil change on my 2008 Civic EX-L coupe which was done quickly. Then the story begins. Joshua says there system was down and coul Went in for a routine oil change on my 2008 Civic EX-L coupe which was done quickly. Then the story begins. Joshua says there system was down and could not provide me with a hard copy receipt or repair review. Joshua says not to worry he new what the cost would be and the credit card system was working so lucky me I could pay. During the payment process Joshua says, hey your third tail light is not working and it will cost $300 to repair. Joshua suggests at that cost it is not worth spending the money as both brake lights are functioning fine. Next I receive a email from Bill Rodgers asking how the service was and thanking me for coming in. Bottom-line to the email is Bill wants an excellent review for his service department. I have emailed Bill several times letting him know the actually price of the replacement part ($89) and that fact that it takes less than 1 hour to replace the third tail light. I also mention to Bill the third tail light could also just need the contacts re-soldered. After all this Bill emails me stating he has hard copies of the receipts (which I never received nor were they ever emailed to me) and the one copy has a repair quote of $140. Bill says the actual cost is $143.05 ($91.55 part and $52.50 labor). Now Bill wants my phone number so we can talk, about what I don't now and really at this point don't care. I have lost all faith in this dealership. Why, because my third tail light was functioning before I got there and now for $300 they could fix it. More

good first impression Having just moved to the area it was nice to find a dealership to service my Honda. The staff was pleasant and corrected our issue right away. Having just moved to the area it was nice to find a dealership to service my Honda. The staff was pleasant and corrected our issue right away. More

Satisfied Completed my vehicles 2nd servicing as expected. Happy! As promised servicing completed within time limit and help me to carry on with day's plan. Completed my vehicles 2nd servicing as expected. Happy! As promised servicing completed within time limit and help me to carry on with day's plan. More

They care about customer service I brought my vehicle in twice for routine oil change and brake servicing. When I had misunderstood the original assessment of my brakes, Bill Rogers I brought my vehicle in twice for routine oil change and brake servicing. When I had misunderstood the original assessment of my brakes, Bill Rogers went out of his way to have the service completed to my liking. He exceeded my expectations and I appreciate the effort to customer service he and the dealership have shown. Thanks! Elisha More

AC out date before road trip AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. AC Went out, driver side, day before we were leaving town, dropped my car off that night it was done the next morning as promised. More

Amazing service I love the express lane for oil changes. I can just pop in with no appointment and they take care of me with very little wait. All the advisers are I love the express lane for oil changes. I can just pop in with no appointment and they take care of me with very little wait. All the advisers are very nice and extremely helpful. More

The Service Gang at Honda at the Avenues We have been going to Honda at the Avenues for years. They have been courteous, prompt and most importantly ], the have taken care of our vehicles in We have been going to Honda at the Avenues for years. They have been courteous, prompt and most importantly ], the have taken care of our vehicles in and out of warranty. When they run their diagnostic tests, we have complete confidence in their findings. Most recently, a bad battery cell in our 2013 CRV. They installed a new one with out hesitation. That is major. More