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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,535 Reviews

2,535 Reviews of Honda of the Avenues - Service Center

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June 15, 2024

Brian was professional, knowledgeable, and very easy to deal with. He and the tech completed all the work on schedule and in a quality manner. There were a lot of fluid changes completed. I checked my g More

by byaconis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Honda of the Avenues responded

We appreciate you taking time to write a review and are glad to hear that Brian and the tech were able to provide a great service experience! And probably more importantly the fact that you have a fluid free garage!!

June 15, 2024

Bobby took care of everything and very helpful. However, the service is confusing and i waited for 20mins to have someone ask me about my appointment. More

by nica_valen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Wait time for service, even with appointment, seems excessively long (over 2 hours for me). Also, my quote for work that was needed was not accurate. At least Paula did call me with the correct informa More

by IBASKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Ever reliable great service and friendly staff, and I've been a customer since 2006! Thank you for all that you do! More

by pper312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 14, 2024

Marcellis is on point! His demeanor, level of professionalism, knowledge and understanding gives him 5 out of 5 stars for awesomeness!! More

by SIMONEMCGRUDER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

June 14, 2024

Our service advisor was Eric Laurendeau. He is a familiar face in the service department. He has always been friendly, ready to assist and knowledgeable. More

by Whgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

June 13, 2024

They are all very professionals. It’s easy to make appointments. I will totally recommend More

by EPERRELLA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 13, 2024

This CR-V hybrid is my third new car that I have purchased from the Avenues Honda and I have had all three serviced there too. I have always been throughly satisfied and would recommend them to anyo More

by RICHARD.BRICKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 13, 2024

I continue to be treated so well at Honda of the Avenues. My questions are always answered and I do not. wait long for my service to be completed. My car comes back to me cleaned and ready to go. It is al More

by DDE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bollettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Dutcher
Jun 14, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 12, 2024

don’t force comments, I hate surveys and stop emailing me, post this online haha More

by L
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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