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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,379 Reviews

2,379 Reviews of Honda of the Avenues - Service Center

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April 26, 2024

I was greeted by several employees right away. Bobby was attentive and had great advice. Over all 5 stars for everything from the greeting to the pickup. More

by laudereventsjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Very thorough evaluation of recommended service. Paula Williams was very professional and kept me in formed on the status of my cars service. More

by COFFINOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Quick intake , great communication, wonderful explanation of services needed, quick completion of service and quick receiving vehicle More

by kimberlydonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonn Lindstom
April 24, 2024

Honestly I can’t say more than the service was exceptional. Staff was kind and very helpful. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Great service as always, from all aspects. I am a long time customer and I have always been treated with great professionalism. Thank you! More

by hajni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Went in to get a recall fixed on my cars airbags. The service consultant was the best part of the visit. He let me know of maintenance things I can take care of, even though I did them myself it was More

by LANCEAZODNEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. I’d like to personally apologize for the subpar customer service. I can’t fix the problem if I don’t know, so thank you, and thank you for your business. Please call me if you have a minute . Crista Poynor 904-370-1300

April 21, 2024

Paula Williams got me exactly what I needed and was extremely helpful, professional, and friendly. More

by kimjmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Very professional and informative. They also met expectations on the time it took to do the work needed. More

by DAN.GILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Service was great and the rep did a really good job keeping me informed at all times More

by K.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

In the past I always got a check cheat on were and how the tires were rotated etc, This time I did not. Also when i looked at my Honda link there was in red a reference about tire sensor not properly wor More

by rjck47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
4.0
This rating includes all reviews, with more weight given to recent reviews.