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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,047 Reviews

3,047 Reviews of Honda of the Avenues - Service Center

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June 25, 2024

Bobby Howard is my service advisor. He is excellent! I don’t trust anyone else. More

by jackvaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues with Bobby! We appreciate your business and taking the time to leave us a review.

June 23, 2024

Appointment easy to make. I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I cou More

by alarice2196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Honda of the Avenues responded

Thank you very much and we are happy to hear Paula was able to provide you with contact information in the event you had any questions and that they were able to get your vehicle serviced in a timely fashion!

Jun 24, 2024 -

Honda of the Avenues responded

Thank you for the 5 star review and your business. I'm glad to hear Paula took good care of you. Crista Poynor Service Director

June 21, 2024

Scheduled oil change for 2:30 pm. Arrived at 2:00 and had to wait 2 1/2 hours. Never waited that long for an oil change! I think the car was ready but Marcellis forgot about me. More

by CSA647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcellis Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

I’m sorry about your long wait and less than subpar experience. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300

June 21, 2024

Paula is wonderful! Fast communication and very pleasant to work with. Will definitely her request again More

by flagrl23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

Thank you so much for your business and for taking time to complete a review! Paula is a great associate and are glad to hear she was able to make your visit enjoyable.

June 21, 2024

Associates were professional, friendly, and helpful. The service was performed quickly with clear, effective communication. More

by kristinmg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

We are appreciate your business and for taking the time to submit a review!

June 20, 2024

Hector and Dan are the dream team. Not only do they understand the importance of car maintenance, they know I’m an individual parent on a budget. Any issue that I have is prioritized a More

by SIMONEMCGRUDER82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

We are happy to have you in the Honda of the Avenues family and we are here to help with your future service needs!

June 20, 2024

Everyone I spoke with was very professional. Bobby was quick with replies to any inquiries and promptly provided updates for a resolution to my car’s issue. More

by ANNETTE.SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ganser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garcia
Jun 21, 2024 -

Honda of the Avenues responded

Thank you for your visit and we are glad to hear that Bobby was able to provide you with information in regards to your vehicle in a timely and efficient manner!

June 20, 2024

My recent visit to Honda of the Avenues went very well because of Eric's help. My vehicle needed an oil change as well as an active recall repair to the infotainment system. Eric helped me obtain a rental More

by PAPPAS152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

We are glad to hear that Eric was able to provide you with great service and that we were able to have your vehicle serviced in a timely fashion!

June 20, 2024

AJ was courteous and pleasant. He got me and out within the timeline he gave me. The car runs great. Thank you! More

by cambrjc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

We are glad to hear that AJ was able to provide you with timely service and we appreciate your business!

June 20, 2024

I received great service during my visit at Honda. Jim was very helpful in taking care of what I needed to get done to my car. More

by ajones11017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 21, 2024 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that Jim was able to provide you with great service!

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