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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,047 Reviews

3,047 Reviews of Honda of the Avenues - Service Center

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May 15, 2024

Oil changed on Friday. Left for trip on Wednesday when the skid plate came down and was dragging along the interstate. Pulled off and went to nearest garage. Only two of th More

by NBBC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Honda of the Avenues responded

Please give me a call to discuss as I am unable to locate your file based on your user name. We definitely missed giving excellent service to you. I do apologize for the inconvenience this caused during your trip. Crista Poynor Service Director 904-370-1300

May 15, 2024

Wonderful service. Short wait time. Overall good experience. I would go back for other services More

by lynnbud55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Bollettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Danley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Church
Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

May 15, 2024

The service man was very kind and very knowledgeable and got us in and out in a timely manner More

by howardcarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

May 15, 2024

The timing of the service department was great but when I got there no one seemed to know who was greeting f the people walking in and the girl who greeted me seemed lost and confused. When I got my barely 2 More

by laurenonyski
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Great communication. I did have to wait 3 hours for a tire repair and trying to figure out the update that was needed . That seemed excessive but not Paula’s fault . That More

by grafton7294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Paula know! We appreciate your business and taking the time to leave us a review.

May 14, 2024

Very professional and owner focused. Eric showed all of the detailed maintenance recommended items for now and upcoming visits. More

by SISTERSDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

May 14, 2024

Thanks for the excellent service! It was fast & efficient to diagnose my vehicle. Thank you! More

by yanks322
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 14, 2024

Eric was great! He was thorough yet quick with the check in and check out process. The waiting room was nice and comfortable. More

by josherrill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad Eric was able to provide you with a great experience.

May 14, 2024

Marcellus and the technician identified an issue with my car I was not aware of. Going on a road trip and feel confident I avoided a potential problem on the road More

by NICKCREANZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

May 14, 2024

Like always I would recommend anyone! The service is always top notch. Keep up the excellent work! More

by brownannell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

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