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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,038 Reviews

3,038 Reviews of Honda of the Avenues - Service Center

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March 12, 2025

It was Easy to drop off and pick up my car. They finished the work quickly More

by Marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Honda of the Avenues responded

Thank you for your business Marla and we are happy to hear that our team had your vehicle serviced quickly.

March 12, 2025

I actually traded in the Pilot while I was there for a CR-V Hybrid. Thomas Phelps is the ultimate professional. He listens to his customers and goes above and beyond to provide exactly what we're lookin More

by alelandbrock
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Honda of the Avenues responded

We appreciate your business and are happy to hear that Thomas was able to help you trade your Pilot for a CRV Hybrid. Thomas has been a great associate and we are happy to hear that he should you that during your purchase process.

March 12, 2025

The service was great and the drop off and pick up service made it convenient for me. More

by AFFERGUSON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team had your vehicle serviced in a timely fashion.

March 11, 2025

Service was excellent the staff was very helpful and always nice. Overall a great experience More

by milesgibbons
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Voget
Mar 14, 2025 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that our team was able to provide you with a 5-Star experience.

March 09, 2025

I did this already. Bobby is great. At least two other Honda dealers are closer to my home, but Bobby’s what keeps me coming back. More

by StMarysCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Honda of the Avenues responded

Thank you for your business and for allowing Bobby and Honda of the Avenues to service your vehicle. We appreciate the fact that you choose our service department over the close dealers.

March 08, 2025

Very pleasant staff. Efficient service department. Dan was excellent. Always a pleasure having my car serviced there More

by Dave904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Honda of the Avenues responded

We appreciate you continued business and we look forward to providing that same 5-Star experience on your future visits.

March 08, 2025

Dan was amazing! He was so kind & explained everything i needed! I would love to work with him again! More

by abbyad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Dan kept you well informed of you vehicles status.

March 07, 2025

Service was great - Sales not good. I said I wanted a Honda CRV - clearly I was out of my league with all the technology - salesman should have suggested something else or a small vehic More

by pattykoch17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the Salesman
March 07, 2025

You have a great team there! Eric is always so helpful and professional. Thank you for always providing such great service. More

by CAROLTORRES5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Honda of the Avenues responded

We appreciate your continued business and we are glad to hear that Eric was able to provide you with 5-Star service.

March 07, 2025

I brought my car in to have a recall repair made, and to have the oil changed. I booked my appointment with John and he was there for me from the time I arrived. He told me to be prepared for at least a 3 More

by Carol R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 11, 2025 -

Honda of the Avenues responded

Thank you Carol for allowing our service department to complete the recalls on your vehicle. We will look into why John isn't listed and fix the issue for the future. We are very happy to hear that he kept you informed on the status of your work and that it was completed quicker then originally qouted.

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