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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,016 Reviews

3,016 Reviews of Honda of the Avenues - Service Center

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January 17, 2024

Professional, helpful, and was able to provide me with a rental vehicle due to a recall on my vehicle. More

by sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Dan was phenomenal. He went out and above to make sure I was happy even when I wasn't able to get certain services taken care of at that moment. I definitely will be bac More

by YOLANDA.JSINGLETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Deitrick/ Sales Advisor
January 17, 2024

80k service and scheduled it online with Paula. Paula was absolutely great! Thank you for excellent customer service! More

by momdebomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
January 17, 2024

Everyone was nice, but I waited 3 hours when they said it would take 1-1 1/2 hours. If the wait is that long that’s okay, I just wish I would’ve known ahead of time because I would’ve taken my services elsew More

by aubreeanna.milla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name but it was in the express service center
Jan 17, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. I'd like to apologize for your wait time being so long. Please give me a call at your earliest convenience. Thank you. Crista Poynor Service Director

January 17, 2024

Bobby is the best service technician ever. He is relatable and understand. Thank you Bobby so much for all that you do.. More

by Teamhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Bobby is the best service technician I have ever encountered. Always willing to help and listen. He provides unparalleled customer service. He is the main reason we are repeat customers with both More

by bedaf83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

The service representative was knowledgeable, helpful and provided great customer service. He ensured my satisfaction with his service. More

by Alvaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Besemer
January 16, 2024

Paula was wonderful. She would be the resin I would come back. She was friendly and courteous and fun to work with. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula
January 16, 2024

I received exclellent customer service from Bobby Howard. I came in for an oil change. The service was very timely. More

by kcpastor9
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

TOOK MY 2018 HONDA CRV IN TO HAVE TRANSMISSION FLUID SERVICED. BOBBY HOWARD TOOK CARE OF MY VEHICLE. GREAT PERSON TO DEAL WITH. I ALWAYS MAKE MY APPOINTMENTS WITH BOBBY. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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