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Honolulu GMC Cadillac

Honolulu, HI

4.1
1,362 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,362 reviews

October 16, 2025

Great service, friendly . Service is great and fast Will be back and introduce to my friends about this More

by sunny707
Recommend Dealer
Yes
Employees Worked With
Sarah is the best service Jeff , Ka Lai , Daunte and Sheldon they are the best
Oct 16, 2025 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 16, 2025

I'm very unhappy with the service I'm receiving. When I first bought the truck I waited an extra day for pick up due to a part having to be installed. Then on pickup day when it was supposed to be r More

by PM5STARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn benson, and duncan
October 15, 2025

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 11, 2025

The approval time is so fast and the staff are nice and approachable .the seller give a better option. More

by RUBY.SAYSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
Oct 11, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 11, 2025

I work for the department of defense and our government vehicle got towed there and sat in your shop for two weeks. I called like three or four times the service department. They never returned my call. I More

by Jackie.d.johnson10.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Huang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Honolulu GMC Cadillac responded

Jackie, we appreciate your feedback and I truly sorry for the delay in servicing your vehicle, as well as the level of communication. I understand that this is not acceptable and we will be addressing these issues with our service team to ensure similar situations do not occur in the future. If there's anything further, we can assist you with or if you would like to discuss this matter more, please feel free to reach out to me directly at any time. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

October 07, 2025

Fair pricing. Friendly salesperson. Quick, easy buying process. Accommodating to my situation. Would recommend to my friends and family More

by JAMESHIDALGO
Recommend Dealer
Yes
Employees Worked With
Kathryn Bensonkeehn
Oct 07, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 06, 2025

Had an awesome experience at GMC Cadillac. The sales team was super helpful and easy to work with which made the entire experience stress-free. Definitely recommend this dealership. More

by ckanaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hamic
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moose
Oct 06, 2025 -

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 03, 2025

It took 1 month to get my truck back, I had to follow up on progress and 3rd week order wrong parts? Don’t they order by my Vin? Got a scratch on door that I didn’t see other next day and rims were stained More

by LUIKWANOHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Oct 07, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave feedback. I apologize for the extended repair time and any inconvenience caused by the incorrect parts order. It is unfortunate to hear about the scratch and stained rims, as we aim to provide top-quality service. I would like to make this right, so when you have a moment, please give me a call directly so we can discuss how best to assist you. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

September 29, 2025

Gr8 experience with Kalai, really had a lot of knowledge to secure the loan, what he promised he full field at the end,thank you Kalai for gr8 professional service More

by JOSEPH.DELACRUZ
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RYAN GAMBOA
Sep 30, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

September 27, 2025

Ryan is the best. He was quick to communicate via text and phone calls. Kalai was great and closed the deal. More

by ROY.REXROAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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