Honolulu GMC Cadillac - Service Center

Liana at the service department was fast on helping us out with our truck. Mahalo for the Uber and Lyft while we wait. We were happy with everything! out with our truck. Mahalo for the Uber and Lyft while we wait. We were happy with everything! More

I had Liana help me and she was great. She kept me informed and I felt like she really cared about getting my car properly fixed. She even stayed after to allow me to bring my car in to ma She kept me informed and I felt like she really cared about getting my car properly fixed. She even stayed after to allow me to bring my car in to make sure it was safe to drive. More

Extremely good communication throughout the process. I feel they put my interests at the forefront and took care of me. I feel they put my interests at the forefront and took care of me. More

Quick response, ease of getting everything prepared, completing paperwork and financing was flawless. Shipped off in time and reach final destination. completing paperwork and financing was flawless. Shipped off in time and reach final destination. More

Nick & Theresa worked above and beyond to make our process easy and to get it done efficiently process easy and to get it done efficiently More

A customer from Kauai, purchased a vehicle without flying up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor c up the Oahu. Processing the paper work went smoothly. However, the process of getting the vehicle shipped was challenging & got delayed due to poor communication from the Sales Associate. While awaiting the confirmation of shipment for 2 weeks, the vehicle’s windshield needed replacement because of a crack, so we needed to wait another ~10 days for the windshield to come in. Once windshield was replaced, had we not took the initiative to contact shipping company for the shipping availability, we possibly would have got our vehicle 2 months later. This was more upsetting since we placed a fair amount of down payment & we were required to pay the first month of the loan. Had there been better communication & proactivity with the Sales Associate, our experience with the dealership would have been much better! More

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! recommendation was provided and contacted after completion. Awesome Job! More

Sasha was an excellent sales person who guided me through finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very finding just the right vehicle for me. Loved her sales technique with no hard selling. Honest and great person to assist me through the process. Very casual and easy going making my purchase experience very pleasant. Highly recommended! More

Service was excellent, Liana is knowledge and efficient, I'll keep bringing my 2020 Encore back. I'll keep bringing my 2020 Encore back. More

Service was done quickly while I waited for my car. My car was washed very well, really appreciated this. Thank you!! My car was washed very well, really appreciated this. Thank you!! More