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Southern Mazda Newport News
Newport News, VA
883 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 883 reviews
June 27, 2026
Second bad experience after years of good service. I dropped off car in morning for servicing ( oil change) before opening. I received a text stating additional work needed to be done. After respondin I dropped off car in morning for servicing ( oil change) before opening. I received a text stating additional work needed to be done. After responding to the text as instructed twice there was no response. I called multiple times and no one answered phone until lunch when answering service was responsible for calls. Was not able to speak to anyone regarding issues with my car. Picked up at end of day and staff was unable to answer questions regarding problems found and I am unsure oil was even changed. I will never return. I used to use dealership for convenience, however, service is unfortunately non- existent. Mazda is a great car manufacturer but I will not use southern Mazda of Newport News again. More
by JA
Verified CustomerEmployees Worked With
June 24, 2026
In and out quickly. Belle did a great job for sure! Much appreciate and looking forward to future visits for service. Belle did a great job for sure! Much appreciate and looking forward to future visits for service. More
by NAVYSWO99
June 24, 2026
It was fine. Felt comfortable and will go back. I was pleased but you need to hire more service attendants when customers walk in to the service department. Felt comfortable and will go back. I was pleased but you need to hire more service attendants when customers walk in to the service department. More
by BICOGB
Employees Worked With
Service
June 21, 2026
Amazing Service Experience! ! Timely and Efficient.. Definitely would recommend this service department to anyone looking to have their vehicle serviced ! Timely and Efficient.. Definitely would recommend this service department to anyone looking to have their vehicle serviced More
by PRODIGALENTERPRISESLLC
Employees Worked With
Kerry Smith
June 18, 2026
Always excellent, great customer service Very polite and knowledgeable.Pleasant visit.. Always The sales personnel at the dealership has always every time been great Wonderful customer service knowledgeable.Pleasant visit.. Always The sales personnel at the dealership has always every time been great Wonderful customer service More
by maresdave
Employees Worked With
Not sure
June 18, 2026
Jaye is an amazing salesman. He helped me and made the process very easy for someone whos buying a car for the first time!! 10/10 He helped me and made the process very easy for someone whos buying a car for the first time!! 10/10 More
by JORDYNNELON
Employees Worked With
