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Southern Mazda Newport News
Newport News, VA
812 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 812 reviews
May 09, 2026
After we picked up the car on Thursday, the car broke down with the same problem on Friday. Again it has been towed to the Southern Mazda. It is almost impossible to call and be connected to the servi down with the same problem on Friday. Again it has been towed to the Southern Mazda. It is almost impossible to call and be connected to the service department. The Mazda roadside service has been excellent. More
by mandrmurphy
Verified CustomerEmployees Worked With
Service dept
May 08, 2026
Service work has always been good, but communicating with Service Dept is a nightmare experience. Service Dept is a nightmare experience. More
by redwillow1998
May 08, 2026
Customer service is great! !! Everybody knows what's going on with my car. Everybody goes above and beyond to make sure I'm pleased. !! Everybody knows what's going on with my car. Everybody goes above and beyond to make sure I'm pleased. More
by Don't have one
Employees Worked With
May 07, 2026
Southern Mazda does give good service and the repairs are well done. However the wait times tend to be quite long and the prices tend to be quite expensive. I could change my own cabin air filter for 30$ in well done. However the wait times tend to be quite long and the prices tend to be quite expensive. I could change my own cabin air filter for 30$ in less in ten minutes for them to dit for 90$ and take hours. More
by FNWATERS11
Employees Worked With
Service Dpt
May 02, 2026
Mark Thomas was extremely helpful, polite, and accommodating during a very busy day. Brian Amory did an excellent job with the services on my mazda 6 carbon edition. It runs great! I love my mazda accommodating during a very busy day. Brian Amory did an excellent job with the services on my mazda 6 carbon edition. It runs great! I love my mazda! Thanks Southern Mazda! More
by PROTONEDRUMMER2001
Employees Worked With
Brian Amory, Mark Thomas
May 02, 2026
My representative was impossible to get in contact with. He didn’t return messages and upon pickup there was confusion where the keys were. I was helped by another representative during drop off and he was He didn’t return messages and upon pickup there was confusion where the keys were. I was helped by another representative during drop off and he was very helpful. More
by EDSWAY81
Employees Worked With
I only worked with the service department
April 26, 2026
The people were super nice had great service felt like i worked there my self with them talking to me explaining everything and making sure i knew everything that was going on with my car I have had many ca worked there my self with them talking to me explaining everything and making sure i knew everything that was going on with my car I have had many car brands but mazda is definitely the best I have ever had and my family will continue to buy from them More
by JORDIN083106
