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Southern Mazda Newport News

Newport News, VA

4.5
562 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 562 reviews

September 05, 2025

Fast. with no problems. Nice waiting area , car runs perfectly so, overall a positive experts. More

by DSPGUY
Recommend Dealer
Yes
Employees Worked With
Don't recall names
September 05, 2025

I called ahead to get a quote for the work on my vehicle and was quoted a difference price to what I was charged. Not happy about that. More

by maxine.simoneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylyn Brakefield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

The Mazda team was friendly, performed services needed in a timely manner!. I was able to get an appointment quickly. While waiting in the lounge area accommodations were nice. I liked how the crew came out More

by Mazda lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department - Ayden and Patrice
September 04, 2025

Always a pleasure bringing my car to Southern Mazda for service. The team is quick and thorough. More

by t.foster142230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
September 04, 2025

Great dealership updated my state inspection and had me out quick I recommend southern Mazda More

by ajiggasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Dakota and Efrem were amazing! They were personable and took time to understand my needs. More

by robyn davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Booth, Efrem Huger
September 02, 2025

The staff if friendly; however the information they know is limited. It can be great they know the overall of the Mazda product and market in general. More

by aakash.rana911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Roye
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

Sales representatives are very pushy while waiting for maintenance. We have been coming to this dealership for maintenance since 2018, ownership has changed many times but this is the worst! We will not b More

by PBUCKLE90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Service Staff
August 31, 2025

Ayden and Joel took great care of my car. Will definitely come back to them More

by carlymurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
August 30, 2025

I’m not sure they did properly maintenance for my car or not. looks like they just did oil changed not really inspection. It’s been two times I asked to add more tire pressure or windshield fluid, they said More

by James Gao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farless
5.0
This rating includes all reviews, with more weight given to recent reviews.
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