Southern Mazda Newport News
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 797 reviews
They provide quick and clear communication. I appreciate the videos of my car showing any recommendations, and I feel more informed about my vehicle. I appreciate the videos of my car showing any recommendations, and I feel more informed about my vehicle. More
Always polite and timely service with the best coffee machine. Ayden customer service is always great!! machine. Ayden customer service is always great!! More
Was very polite, personable. I was checked in and notified that he would advise when my vehicle was finished. I sat in the lounge until it was ready. Wanted a cup of coffee but t I was checked in and notified that he would advise when my vehicle was finished. I sat in the lounge until it was ready. Wanted a cup of coffee but the machine was broken. When my vehicle was ready Aiden came and got me and directed me to my vehicle and I was good to go, I left. More
Excellent master technician, helpful service tech. I learned about my car and I got good value for the expertise I purchased. Certain repairs I'm happy to wait for as long as necessary, slow is smooth I learned about my car and I got good value for the expertise I purchased. Certain repairs I'm happy to wait for as long as necessary, slow is smooth, smooth is fast. Other more routine things take a while, I'd rather drop off my car and pick up later. They should probably hire a few more entry level mechanics to speed along the small things like oil change and tires. One lady was there 2 hours for an oil change and tires. I really like the video the mechanic does when he talks you through the inspection. Lots of useful information and helps me plan out the next year's expected maintenance expenses. By the way your last question is really important. If my mechanic leaves? I leave. I'm happy to try out new mechanics through a dealership but I don't pick a dealership for a purchase without trusting the service department first. More
My service worker was very professional. He kept me informed about my car. I was well informed about all of the necessary repairs. I was pleased with the the service. He kept me informed about my car. I was well informed about all of the necessary repairs. I was pleased with the the service. More
My service rep was very polite and helped me with getting the services that I needed. The time at the service department was much improved over the last time. That was much appreciated. the services that I needed. The time at the service department was much improved over the last time. That was much appreciated. More






