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Southern Mazda Newport News

Newport News, VA

4.5
796 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 796 reviews

April 17, 2026

Very helpful. The process went smoothly and I drove home with a good deal and a new car. More

by BELLELEVEN
Recommend Dealer
Yes
Employees Worked With
Don't remember her name.
April 16, 2026

Always polite and timely service with the best coffee machine. Ayden customer service is always great!! More

by Amw816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

Was very polite, personable. I was checked in and notified that he would advise when my vehicle was finished. I sat in the lounge until it was ready. Wanted a cup of coffee but t More

by teerobinson47
Recommend Dealer
Yes
Employees Worked With
Aiden
Apr 16, 2026 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2026

Friendly & kept me updated Was informative, Friendly, and quick. Easy to get appointment. Service was quick More

by ambriab11
Recommend Dealer
Yes
Employees Worked With
Ayden
Apr 16, 2026 -

Southern Mazda Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2026

Excellent master technician, helpful service tech. I learned about my car and I got good value for the expertise I purchased. Certain repairs I'm happy to wait for as long as necessary, slow is smooth More

by 1c6vw4khj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service Dept. Aidan in Service Dept.
Apr 16, 2026 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2026

My service worker was very professional. He kept me informed about my car. I was well informed about all of the necessary repairs. I was pleased with the the service. More

by Patriciabackup1957
Recommend Dealer
Yes
Employees Worked With
Service. Walker
Apr 16, 2026 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2026

My service rep was very polite and helped me with getting the services that I needed. The time at the service department was much improved over the last time. That was much appreciated. More

by MARKLEWIS4152
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 08, 2026

I always bring my car here for my maintnenance needs. They do a good job and have great customer service. More

by mecawil83
Recommend Dealer
Yes
Employees Worked With
Aiden
Apr 10, 2026 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 08, 2026

A gentleman at service station was very friendly and nice. It would be greater if we didn’t have to wait for more than two hours. Nevertheless I really appreciate higher standard services! More

by Ryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Apr 10, 2026 -

Southern Mazda Newport News responded

Thank you for taking the time to provide us with this feedback.

April 07, 2026

One of the best dealerships I have ever worked with by far. Attention to detail and totally professional. More

by jimbob128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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