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Hyundai of St Augustine
Saint Augustine, FL
4,882 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,882 reviews
May 19, 2024
One of the best service experiences I have had ever. Mirena kept me up to date throught the whole experience. Mirena kept me up to date throught the whole experience. More
by bamars13
Verified CustomerEmployees Worked With
May 19, 2024
Courteous and fast service. Very nice waiting room. Excellent checking out. Will be coming back. Very nice waiting room. Excellent checking out. Will be coming back. More
by ecernst
Employees Worked With
May 19, 2024
Courteous and respectful staff! Service technicians are quick and return your car serviced and clean. Service technicians are quick and return your car serviced and clean. More
by BILLEWIS1949
May 19, 2024
I have been a customer of Hyundai of St. Augustine since 2010 when I purchased my first Genesis. They have never been anything but helpful. The service department has always been ready to ad Augustine since 2010 when I purchased my first Genesis. They have never been anything but helpful. The service department has always been ready to address any service need I have had with my cars. Thank you to the service team and customer service department. You are very much appreciated. More
by smith5613
May 18, 2024
I found my experience to be smooth and wihtout second thought. Madison was informative and helpful. thought. Madison was informative and helpful. More
by ERICKSONSNJAX
Employees Worked With
May 18, 2024
I felt listened to throughout the process, and love the vehicle they put me in! vehicle they put me in! More
by Smpfannkuche@gmail.com
May 18, 2024
Very good experience, attentive and efficient staff, my seller Jose, excellent at all times, attentive and always offering the best options. seller Jose, excellent at all times, attentive and always offering the best options. More
by KATHENERI
May 18, 2024
Great service Nice people clean waiting area With appointment should not take as long as does appointment should not take as long as does More
by mombarton4
Employees Worked With
May 18, 2024
My recent experience left me frustrated with the service department. 8 hours for a heating element to be fixed or replaced in second row captains chair on passenger side. Passenger side has scratch on vehic department. 8 hours for a heating element to be fixed or replaced in second row captains chair on passenger side. Passenger side has scratch on vehicle; assuming while taking seat out or putting it back in. I showed the service rep. She tried to buff it out with her rag. I dropped the car off at 10am and was told it would be a couple of hours. ( she wanted me to drop off after 9 am. We drive almost an hour to get there by 10 am. Original appointment I found out that day was at 3:20 pm). The service rep is sure to let us know that the person servicing the car is very slow but thorough. We checked in at noon, and 2 pm; was told another couple hours. We drive home a hour away. Called again, drove back and Picked it up at closing.( before 6pm). It had just barely gotten finished with service appointment. There was a hurried departure by our service rep. .. she was late picking up her child. Before leaving She rubs down the car with the same dirty rag used on other cars. Then preseeds to use same dirty rag in my inside windows and door. She hurries to leave as I enter my car to go. Upon starting my car, all of my personal settings are changed. My home address was even messed up in navigation, as well as seat settings, radio, air conditioning etc. I got out of my car with frustration to let them know. The service person just looked at me. The service rep ran over and started pushing my seat setting button. I told her I already had done that. She was in a hurry . I told her with frustration “just never mind”. She ran to her car and left. I left only having to stop just past the first stop sign out of area to put my headrest back down to its normal position as well. I’m very upset at this point. Imagine my frustration when my home address in navigation tried to take me to another address instead of to my home. I’ve since reset all of my personal dash settings. Also wondering why I wasn’t given a full explanation of services rendered. Did they have to do anything other than take out second row captains seat to change heating element? Why did it take 8 hours. Why were all my settings changed? More
by 1rechler63
Employees Worked With
May 18, 2024
Great very helpful and pleasant to deal with. I look forward to her help in the future. I look forward to her help in the future. More
by mnminjax
Employees Worked With
