Hyundai of St Augustine

Bought a 3.8 V6 Genesis Tech Pkg. I was in contact with Ryne and Andrew on email only all through the process and they answered each and every question I had and responses were very quick. There was no pre Ryne and Andrew on email only all through the process and they answered each and every question I had and responses were very quick. There was no pressure to buy. I kept communicating with them for almost over a month and it was always email only. They gave me good proper answers to all my qeuestions and even sent me photos that I asked them to take and send me. When it came to price, i asked for all inclusive price and they gave me a very neat break down of dealer fee and tax tag title etc with an out the door price. I was happy to see no hidden costs. At no point did they attempt to call me or ask for my phone number as I did everything though email only. i drove up from Orlando and they had the car in the front porch waiting for me fully fueled up, I test drove it and then gave them the parts I wanted changed (Genesis front, rear and steering badges and wheel badges). They did it right there in front of me and made sure they took care and protection not to scratch or damage anything. I was happy with that. Took it back washed and waxed it (watched over it as well) and had it ready. Only then did we go to sign papers and they also got me a better rate than my bank. Process was smooth, no hasstle or haggle. All paperwork was done error free and systematically. I was given a copy of all the documents and I asked for a few other copies and they willingly gave copies of all documents I asked for (even reference documents). They offered to drive back my car to Orlando as I drove up to St Augustine from Orlando. Though they could not get a driver the same evening, they got it back to me the next afternoon which made me happy. Overall a great experience and will definetly buy from them. More

All the the guys at the dealer we friendly, helpful and wonderful. They all took their time to make sure we were satisfied and were not pushy. I will only buy cars from them from now on after 30 years of b wonderful. They all took their time to make sure we were satisfied and were not pushy. I will only buy cars from them from now on after 30 years of buying cars this was the best experience I have ever had with a car dealer. More

I spoke with this salesman over the phone several times and then flew from New York to purchase a vehicle. Upon my arrival, the salesman had one of each of the models I was interested in, waiting for me t and then flew from New York to purchase a vehicle. Upon my arrival, the salesman had one of each of the models I was interested in, waiting for me to look at. I test drove the car and decided to purchase the vehicle. He showed me all the colors available, explained all the features in the car and there was no pressure at any point during the sale. He was more than accomodating for my specific needs and more than willing to help with after the sale servicing of the vehicle. During my sales experience, I also met the sales manager and owner of the dealership, both of whom were also more than helpful. I cannot say enough about the attention and assistance I experienced in this purchase. Although I was purchasing this vehicle for someone who lives in Florida, while I reside in New York. I have to admit, if I need to purchase a vehicle for myself in the future, it will be from this dealership in Florida and I'll drive the car home to New York. I have never had such a pleasant experience when purchasing a car! More

We have been buying new cars for over 35 years and this was the best overall experience we have had with a new car dealership. Ryne was friendly, knowledgeable of the car we were interested in purchasing was the best overall experience we have had with a new car dealership. Ryne was friendly, knowledgeable of the car we were interested in purchasing (Genesis) and made the sale a pleasant experience. More

Outstanding experience in all respects. Eddy Hackney, our sales rep was a superb saleman and certainly knows what both customer focus and satisfaction is all about! Moreover, the positive attitude and custom sales rep was a superb saleman and certainly knows what both customer focus and satisfaction is all about! Moreover, the positive attitude and customer focus exhibited by the entire staff, including Manager Jimmy Feliciano and General Manager Andrew DiFeo was amazing. This is no ordinary sales staff--just a fabulous and smooth transaction. I'll be recommending friends and family to Hyundai of St. Augustine and I'll be back for my next vehicle. I'm a delighted customer and your dealorship exceeded my expections by a ton. Thank-you! Steve Swenson More

I was pleasantly surprised when I started to deal with I was pleasantly surprised when I started to deal with the salesman. At most places there is a hard-pitched sell but with Mr. Lando, his present I was pleasantly surprised when I started to deal with the salesman. At most places there is a hard-pitched sell but with Mr. Lando, his presentation was superb. The entire dealership was professionaly run, from the lot boy who got my gas to the owner, Mr. DeFeo who greeted me after the sale. This business is highly rated and I can see why. They have it all together!! More

Purchased a new vehicle for my wife, found personel to be friendly and knowledgeable. Gentlemen remained in touch with out pushing. We wanted a certain car and color, which they took the time to find ,withou friendly and knowledgeable. Gentlemen remained in touch with out pushing. We wanted a certain car and color, which they took the time to find ,without the promise of a sale. I hope the service turns out to be as good as the sale. I'll let you know!!! More

The first time my husband and I visited the dealership I had done my homework and knew the Hyundai Sonata was highly rated for safety. I explained to Eddy we wanted to see what he had on the lot but were n had done my homework and knew the Hyundai Sonata was highly rated for safety. I explained to Eddy we wanted to see what he had on the lot but were not buying that day, and also did not want to be bothered. We'd be back at some point. Eddy showed us a few cars on the lot and encouraged us to test drive, but we had no time. Knowing we didn't want to be bothered, he didn't. But he did send a "thank you" note for our stopping in, a touch I appreciated. After a couple of weeks of thinking about one of the cars we'd seen, we decided to go back, took the test drive, and bought the car. We're happy with the car, the way we were treated, and the professionalism of the personnel. More

Andrew and Roosevelt made the buying experience pleasurable. Customer satisfaction is their biggest concern (of course they have to make money too!), but without haggling, they offered the best dea pleasurable. Customer satisfaction is their biggest concern (of course they have to make money too!), but without haggling, they offered the best deal on a new Genesis Coupe by far. They went out of their way to provide a positive customer expereince. More

What a wonderful experience this was for me! I bought a 2008 Kia Rondo from this dealer and got straight-forward, no hassle, friendly service. I had to buy this vehicle on my own since my husband works ou 2008 Kia Rondo from this dealer and got straight-forward, no hassle, friendly service. I had to buy this vehicle on my own since my husband works out of town and was a bit nervous about the whole process. From my first day on the lot, Roosevelt eased my fears and gave me honest, helpful and considerate advice as to which car would work best within my budget and driving needs. This dealer worked very hard to get me the EXACT car I wanted. Remarkable. Jimmy worked with me on getting a great deal on my trade-in and giving me the lowest price available on my Rondo (believe me...I compared prices ALL over town and they continued to be the LOWEST!) I wouldn't buy a car anywhere else (^_^) -Lauren English More