Hyundai of St Augustine - Service Center

No one wants to take a new car in for service, but stuff happens. When it did I was met with professionalism and care. My salesman asked me about my problem, my technician worked tirelessly until he had eve happens. When it did I was met with professionalism and care. My salesman asked me about my problem, my technician worked tirelessly until he had everything right and when further refinement was needed he would not let me take the vehicle I got a car from the dealership and came back when everything was perfect. My car looked better than (OK as good as) the day I bought it. My wife bought her Hyundai from a different dealer (mistakes happen) but when service is needed Hyundai of St Augustine may be a little further, but they go the extra to make the customer happy. We will recommend to all. More

The staff at the dealership are first rate. You have made my service visits a pleasure. Your employees are first class in every way. This dealership is on the cutting edge of service delivery They are the r my service visits a pleasure. Your employees are first class in every way. This dealership is on the cutting edge of service delivery They are the reason why I bring my vehicle to the dealership for service. Best Wishes, Steve Fricke. PS The hoops you make someone jump thru to send an att-boy are a little much More

From sales to sevice my experience has been exceptional. My last sevice call went vey well from reservation to completion, The car was returned cleaner then when I brought it in. My last sevice call went vey well from reservation to completion, The car was returned cleaner then when I brought it in. More

Always a pleasant experience, nice folks that care about their customers. Have aZ2010 Genesis and like the warranty and service plus they wash the car when service is completed. their customers. Have aZ2010 Genesis and like the warranty and service plus they wash the car when service is completed. More

Debbie is the best service manager I've ever had; She knows her customers by name and has a terrific memory of what was done and needs to be done to our vehicles. If she promises a time frame, she delive knows her customers by name and has a terrific memory of what was done and needs to be done to our vehicles. If she promises a time frame, she delivers. Serving us is what she is all about . I trust her word and her judgement. She makes the dealership looks good and professional. More

From the time I made my appointment on line, I have been treated with respect and fairness. I was greeted with a smile and "how may we help you?" when I first got there. Once the service was completed, y treated with respect and fairness. I was greeted with a smile and "how may we help you?" when I first got there. Once the service was completed, your recommendations for future were explained and the notations on what things would need repair/replacement in the near future were also explained. Thanks for a very nice experience. More

I recently had my car towed in and a brake light replaced which caused the breakdown. Although the overall N/C invoice which I signed for indicated that the car had been washed, when I arrived home I s which caused the breakdown. Although the overall N/C invoice which I signed for indicated that the car had been washed, when I arrived home I saw THAT IT HAD NOT BEEN WASHED as shown on the invoice...Your service department seems ULTRA BUSY and I am concerned that my Sonata and SOON TO BE GENESIS.will not get its required service as indicated above. Please don't make me look for another because so far you've been great. Melvin F. Race More

I live in Florida seven months of the year and have it serviced by Hyundai here in St. Augustine and in New York State where the car was purchased. Although I'm very happy with the service I receive in Ne serviced by Hyundai here in St. Augustine and in New York State where the car was purchased. Although I'm very happy with the service I receive in New York, I think the service I receive at the St. Augustine dealership is the best I've received from any dealership. The people are friendly and the service is excellent. Cheryl Buck was the service coordinator that took care of my last visit. She and the other service coordinator were very helpful, knowledgeable, and helped make it a positive experience. Every visit to the dealership has been a good experience. This dealership will be my first choice when I decide to buy my next Hyundai. More

The staff at St Augustine Hyundai were exceptional.I was met at my car as soon as I arrived and they had the paper work with them.After my Service was completed(time frame was very short)they went over all met at my car as soon as I arrived and they had the paper work with them.After my Service was completed(time frame was very short)they went over all aspects of what they completed on my car,very professional.I would recomend them to any one. More

Your service team is always great to work with - very friendly, cares about the customer, makes sure they have the answers for you and that you understand what is going on. friendly, cares about the customer, makes sure they have the answers for you and that you understand what is going on. More