INFINITI of Birmingham

To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with the other vehicle. I had such good customer care. I told my wife it was time to purchase another vehicle and we both agreed on and Infinity. She had several models in her mind that would probably benefit her the most we met Tiffany our sales person on Saturday. She was very nice and collagen she didn’t rush she took her time. We drove several vehicles that day and we were there nearly the entire day. We did close a deal on a vehicle and it was the best decision we’ve made. Thanks to Tiffany Luke. JULIUS and Mark. They did everything possible for me and my wife to leave with that vehicle. Furthermore, we were so impressed by the customer service and the family open Infinity my wife the next day purchased me a vehicle. How ironic is that to buy two vehicles within the same week from the same dealership that shows a lot of customer service. If you could please give those guys a pat on the back and a thank you in some form of certificate or whatever it takes for Ira Michelle and let them know that they were the best team members of that dealership I’m pretty sure that the other agents are good also but that’s who we dealt with doing both of those transactions. Thank you. . More

Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my very first "new" car purchase, and what could have been a stressful or overwhelming situation was instead made comfortable, seamless, and even enjoyable thanks to Tiffany and the team. Her professionalism and depth of knowledge were evident, as she patiently answered all of our questions and ensured that we understood every step of the process. At no point did we feel pressured or rushed—something that is rare and very much appreciated when making a purchase such as this. Instead, Tiffany, along with the rest of the team (Mark, Julius, and Luke), listened carefully to our specific requests and worked diligently to meet them, creating a truly customer-centered experience. Whether you are in the market for a new or pre-owned vehicle, I cannot recommend this dealership highly enough. More

Awesome experience with Tiffany Williams and Julius and Luke. Would highly recommend!! They made our purchase so smooth. Luke. Would highly recommend!! They made our purchase so smooth. More

I just recently bought a Car from Malik and had a great experience. Very helpful and made the process seamless, I would highly recommend! experience. Very helpful and made the process seamless, I would highly recommend! More

I had such an amazing experience at INFINITI of Birmingham! My salesman, Ray, went above and beyond from the very start. We did most of the negotiating over the phone, and he even sent me a video t Birmingham! My salesman, Ray, went above and beyond from the very start. We did most of the negotiating over the phone, and he even sent me a video tour of the 2018 Nissan Murano Midnight Edition I had my eye on, answering every question I had before I drove 2 hours to see it in person. When I got there, the whole process was smooth and stress-free. Ray worked with me on my trade-in, got me a great deal, and made sure everything was just right. Before I left, they hand-washed my car, buffed the headlights so they looked brand new, and filled it up with gas. I felt so respected and taken care of every step of the way. I highly recommend Ray and the team at INFINITI of Birmingham — they made car buying a truly enjoyable experience! 🚘✨ More

I recently bought a car from Infiniti of Birmingham. The sales person Malik was knowledgeable and very professional. His customer service was top notch. Will definitely recommend him to anyone car shopp The sales person Malik was knowledgeable and very professional. His customer service was top notch. Will definitely recommend him to anyone car shopping! More

Malik did in awesome job from beginning to end we will definitely will be back as well as referral other in the future! definitely will be back as well as referral other in the future! More

Tiffany Williams was a pleasure to work with as we purchased a car for my wife. She's pleasant, low-key, and knowledgeable- just a great person to sit and talk with as you think through what's best f purchased a car for my wife. She's pleasant, low-key, and knowledgeable- just a great person to sit and talk with as you think through what's best for you, and with no pressure. More