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INFINITI of Birmingham
Hoover, AL
1,093 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,093 reviews
December 16, 2025
⭐️⭐️⭐️⭐️⭐️ Great experience! Tiffany is so friendly, honest, and made the whole process easy and stress-free. I really appreciate how helpful and straightforward she is. Highly r Tiffany is so friendly, honest, and made the whole process easy and stress-free. I really appreciate how helpful and straightforward she is. Highly recommend! More
by Tccraig01
December 11, 2025
Tiffany was terrific! Very personable and knowledgeable about the car we purchased. She answered every question we had with confidence and ease. Will definitely recommend Very personable and knowledgeable about the car we purchased. She answered every question we had with confidence and ease. Will definitely recommend her to friends. More
by Leslie W
December 11, 2025
Our salesperson (Tiffany) and the sales Managers were helpful, attentive and genuinely wanted us to have a great experience! helpful, attentive and genuinely wanted us to have a great experience! More
by Chad Walton
December 11, 2025
Tiffany was an absolute pleasure to work with. She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the She's very resourceful and wants to be sure you're completely satisfied with your deal. I appreciate that wholeheartedly because it allows for the consumer to be in control of their final outcome. After my purchase she followed-up with me & that was much appreciated and she's great with responding in a timely manner. Infiniti of Birmingham has done it again for a 3rd time. Great Sales Reps, Management, Finance, & Service Team. Thank You Tiffany & Infiniti of Birmingham! #3timebuyer #tripledoseofexcellentsvc #highlysatisfiedcustomer #infinitofbhamrock More
by ELCEE
Employees Worked With
November 26, 2025
I had a great experience with the dealership. Tiffany was outstanding and I will shop with her again thanks and congratulations Tiffany was outstanding and I will shop with her again thanks and congratulations More
by Gwayne4054
Employees Worked With
November 17, 2025
I purchased a used SUV from Infiniti of Birmingham with Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. More
by unclebob4
October 23, 2025
Ray was the absolute best! He was attentive and listened to everything I was asking for and helped me find the absolute perfect car. He was patient and very pleasant to work wi He was attentive and listened to everything I was asking for and helped me find the absolute perfect car. He was patient and very pleasant to work with! He made the process less stressful! More
by Amanda
October 21, 2025
Wonderful experience from start to finish! Fair price and top notch customer service. Great inventory selection! Fair price and top notch customer service. Great inventory selection! More
by Sarah
October 16, 2025
Sales rep was easy to work with, very attentive & understanding to my needs and desire. understanding to my needs and desire. More
by Dietria537
Employees Worked With
October 14, 2025
I worked with Tiffany Williams at Infiniti of Birmingham. Tiffany provided excellent service and made me feel comfortable throughout the whole process. please go see her for your next purchase! Tiffany provided excellent service and made me feel comfortable throughout the whole process. please go see her for your next purchase! More
by dlfranklin30D
Employees Worked With
