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INFINITI of Birmingham
Hoover, AL
1,184 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,184 reviews
September 19, 2026
Good customer service i really like tiffany william the way that she helping me to buy a new qx 80 way that she helping me to buy a new qx 80 More
by mahung082023
Employees Worked With
September 15, 2026
Infiniti of Birmingham was a great experience. Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never pushy. He patience and kindness are amazing More
by Merton1313
September 14, 2026
Ke'on truly went above and beyond to make sure my experience at Infinity Birmingham was one to remember. This was my first vehicle purchase and everything went smooth from the moment I stepped into t experience at Infinity Birmingham was one to remember. This was my first vehicle purchase and everything went smooth from the moment I stepped into the dealership! Everyone's professionalism and expertise truly made this a wonderful experience! I can't thank Ke'on and the team at Infinity Birmingham enough for my new ride and beating the rate from my credit union! More
by Caelan Pollard
September 13, 2026
Micheal Lee at Infiniti of Birmingham was so nice and funny! I enjoyed working with him! His personality made me super comfortable during my car buying experience. Very knowledgeable, but never pushy! If funny! I enjoyed working with him! His personality made me super comfortable during my car buying experience. Very knowledgeable, but never pushy! If you’re in the market of a new or used vehicle, check out Infiniti of Birmingham and ask for Michael Lee! More
by Rechondia
Employees Worked With
September 01, 2026
Enjoyed buying from this dealership. Smooth process. Courteous staff. Accommodated service dept questions before purchase. Smooth process. Courteous staff. Accommodated service dept questions before purchase. More
by Serennah.harding
Employees Worked With
August 28, 2026
Regi Palmer was so helpful and made our car buying experience at Infiniti of Birmingham easy! He was so accommodating and we would definitely buy another car with him! Highly recommend! experience at Infiniti of Birmingham easy! He was so accommodating and we would definitely buy another car with him! Highly recommend! More
by jnlk77
August 24, 2026
Very clean and accommodating to customers. Provided a great experience during our purchase. We will definitely use them again. Tiffany Williams was excellent! She went above and beyond to Provided a great experience during our purchase. We will definitely use them again. Tiffany Williams was excellent! She went above and beyond to provide the best buying experience we have had with a vehicle and salesperson! She was able to get everything lined up so that when we arrived at the dealership, we were only there for maybe an hour or a little over. I would recommend her for a great experience in a vehicle purchase. More
by Shelley M.
August 24, 2026
Michael is a real class act. He not only sold me the exact vehicle my wife wanted but also went way above and beyond to make the experience a huge surprise for her. I'd buy a veh He not only sold me the exact vehicle my wife wanted but also went way above and beyond to make the experience a huge surprise for her. I'd buy a vehicle from this dealership and this young man again without hesitation. More
by The Man Jon
Employees Worked With
August 21, 2026
We had a great experience with INFINITI of Birmingham! The service was excellent, and I appreciated being able to complete the transaction electronically. Jacorius took wonderful care of us and was profes The service was excellent, and I appreciated being able to complete the transaction electronically. Jacorius took wonderful care of us and was professional, attentive, and helpful throughout the entire process. Julius was equally helpful to get us set for tne road ahead. We truly appreciate them and highly recommend this dealership! More
by dravizee
August 19, 2026
She was very knowledgeable about everything. She was very helpful in my situation. I would definitely purchase from her again!! She was very helpful in my situation. I would definitely purchase from her again!! More
by Elston51
Employees Worked With
