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INFINITI of Birmingham
Hoover, AL
907 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 907 reviews
June 16, 2020
Kyle immediately went above and beyond to answer our questions and get is information on a vehicle so we could make an informed decision as out of town buyers. He even went out of his way to drive the c questions and get is information on a vehicle so we could make an informed decision as out of town buyers. He even went out of his way to drive the car to us the same week of his daughter’s wedding. Thanks for the great customer service, Kyle and Infiniti! More
by elizporter
Employees Worked With
Kyle Roberts
Helpful June 15, 2020
Friendly people, worked well with our budget to get the car of our dreams. Kyle was patient and fantastic to work with! He even stayed late on his birthday to help us! This is a wonderful place to buy a car of our dreams. Kyle was patient and fantastic to work with! He even stayed late on his birthday to help us! This is a wonderful place to buy a car! More
by danielrichards1
June 15, 2020
Great experience at Infiniti! Josette was very personable and attentive to my needs. She was not a pushy sales person. The entire team was welcoming and worked to get my payments where I needed them to be. and attentive to my needs. She was not a pushy sales person. The entire team was welcoming and worked to get my payments where I needed them to be. Great job guys!! More
by Nakendriah
Employees Worked With
Josette Rice
June 13, 2020
Easy trade & purchase. Salesman listen and help me get what I wanted at the best price. Picked up trade-in vehicle from home. Left a loaner until new car arrived. Great customer service. what I wanted at the best price. Picked up trade-in vehicle from home. Left a loaner until new car arrived. Great customer service. More
by Dr. Blair
Employees Worked With
Barry Brannon
June 06, 2020
Karen was amazing. I went in looking at a 2017 QX50 and I left with a 2019. She and the entire staff worked hard to make sure I got the payments I could afford with the perfect SUV. Everyone was accommodatin left with a 2019. She and the entire staff worked hard to make sure I got the payments I could afford with the perfect SUV. Everyone was accommodating. I highly recommend Infiniti of Birmingham. More
by Becky B
Employees Worked With
Karen Lloyd
June 04, 2020
Execellent Customer Service Regi Palmer made my experience very wonderful. He was pleasant to talk to, very informative, and genuine. He was also very accommodating and had the p Regi Palmer made my experience very wonderful. He was pleasant to talk to, very informative, and genuine. He was also very accommodating and had the patience of a "Saint" considering I had my restless 5 year old niece with me. It's been years since I have gone through this process, however, I am thankful to have had him to guide me through every step. It's refreshing to know that excellent customer service and professionalism is not completely dead. More
by kabricelewis
Employees Worked With
June 03, 2020
Kevin McMllan was the Epitome of a car consultant...he was very knowledgeable and caring ,awesome and pleasant attitude an ASSET to INFINITI. Highly Recommend was very knowledgeable and caring ,awesome and pleasant attitude an ASSET to INFINITI. Highly Recommend More
by Whitson's
June 01, 2020
Barry was great to deal with. He was very knowledgeable and puts you at ease as you go through the process. He was so helpful and so patient showing me all the details of the car. I would definitely recom and puts you at ease as you go through the process. He was so helpful and so patient showing me all the details of the car. I would definitely recommend him to anyone looking for a car. Alice S. More
by Scooter
Employees Worked With
Barry Brannon
June 01, 2020
Barry Brannon was a wonderful salesman. He worked very hard and diligently with my daughter and me. This was my daughter’s first car that she was purchasing after college. I would highly recommend Barry i hard and diligently with my daughter and me. This was my daughter’s first car that she was purchasing after college. I would highly recommend Barry if you need a vehicle to meet your any of your needs. I will be back to see him. More
by shelley
June 01, 2020
Dedicated and friendly team I had a wonderful experience with the purchase of my new Infinity. Everyone was friendly and helpful. I would definitely recommend Infinity of Birmin I had a wonderful experience with the purchase of my new Infinity. Everyone was friendly and helpful. I would definitely recommend Infinity of Birmingham. Kevin went out of his way to be helpful. More
by Cheryl
