INFINITI of Clarendon Hills - Service Center
Clarendon Hills, IL
261 Reviews of INFINITI of Clarendon Hills - Service Center
Mike Harlow is professional, knowledgeable and gracious. This dealership make me aware of any needed repairs so that I'm not stranded anywhere. ll mny questions are answered. This dealership make me aware of any needed repairs so that I'm not stranded anywhere. ll mny questions are answered. More
Lance and the rest of the staff were fantastic! This was my second visit and the were both great experiences. I was impressed with the customer care and the great customer services provided by Lance. I will my second visit and the were both great experiences. I was impressed with the customer care and the great customer services provided by Lance. I will definetly bring all my vehicles back to this dealership. More
It's cliche, but from top to bottom, beginning to end, the service was top-notch. There is no other place I would rather go! the service was top-notch. There is no other place I would rather go! More
I had a problem with the seat for the co-driver. I contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when contacted the initial person Joe Calabrese seeking the help, he forwarded the email to Tony Bonifazi. He kindly ordered the seat and let me know when it is ready. I went there to change the seat and do the first oil change (they did that for free) last Wed. The service is great, and the people also helped me to remove some trace on the surface, I cannot notice them now. Lance Groff answered all the questions I had and was very helpful. I recommend this dealership. More
I have been dealing with Infiniti since 2004 Mike Harlow has been my service writer,Thank you! I continue to purchase Infiniti's because of him and his excellent service.The car is great also. has been my service writer,Thank you! I continue to purchase Infiniti's because of him and his excellent service.The car is great also. More
I love this service department! Lance Groff is awesome. He took the time to research some information for me and followed up with me with all of the options that were available to me. I appreciated the det He took the time to research some information for me and followed up with me with all of the options that were available to me. I appreciated the detail in which the service department offered. Also I have experience with Mike Harlow as well. I received the same treatment as a valued customer. Keep up the excellent work. More
My 2008 G35x needed cosmetic repairs. This dealer did a great job. The car looks new. Mike was very responsive. And though the dealer had my car over the weekend, the use of the free loaner car made the pr great job. The car looks new. Mike was very responsive. And though the dealer had my car over the weekend, the use of the free loaner car made the process easy. I have no hesitation in recommending this dealer. More
I would highly recommend this dealer to someone else, as my experience was phenomenal! The staff was knowledgeable, very professional, and overall, very customer service friendly. I myself would be the fi my experience was phenomenal! The staff was knowledgeable, very professional, and overall, very customer service friendly. I myself would be the first to return as a repeat customer! More
I love the service department .... extremely polite and courteous, and quick to respond! It is everything i expect to receive when going to a high end dealership. courteous, and quick to respond! It is everything i expect to receive when going to a high end dealership. More
I brought my car in for service and decided to wait for completion. I wandered over to the sales floor and spoke to Joe Belmonte who was extremely nice and patient with me. I am new to the brand and even completion. I wandered over to the sales floor and spoke to Joe Belmonte who was extremely nice and patient with me. I am new to the brand and even though I made it clear I was not a customer for purchase, he still took time and we chatted about the line-up and the Infiniti brand. He was great and I appreciated the chat. Soon enough my car was done and ready, Mike Harlow came to fetch me and I was off 2 minutes later. Another visit and still very satisfied with my purchase and happy to have Infiniti of CH as my home dealership. Thanks. More