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INFINITI of Gwinnett
Duluth, GA
2,591 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,591 reviews
August 14, 2020
Great experience! After shopping at several dealerships before coming here I was pleasantly surprised at the superior customer service I received here. The salesmen wer After shopping at several dealerships before coming here I was pleasantly surprised at the superior customer service I received here. The salesmen were professional and knowledgeable and there was zero pressure to buy. I would definitely recommend them. More
by PHYLLIS.KIMBER
Verified Customer
August 13, 2020
Velko is flat out awesome. He answered every question and returned every email and text promptly. He was honest about the vehicles and made the whole experience easy. He didn’t pressure my wife and I a and returned every email and text promptly. He was honest about the vehicles and made the whole experience easy. He didn’t pressure my wife and I and gave us different vehicles to choose. I would buy another car through him anytime. More
by boss_wenger
Employees Worked With
August 11, 2020
I own two infinitis and I have been taking them here for service since 2016. If there is a problem They will fix it. I'm mostly always satisfied with my vehicles care and if I'm unable to fix everything at service since 2016. If there is a problem They will fix it. I'm mostly always satisfied with my vehicles care and if I'm unable to fix everything at once they prioritize for me which is better until I can prepare for the rest. Nothing but a positive experience I've had. I drive over an hour to get there when there is one closer to me. I'm treated with dignity and respect. More
by Yolanda J
August 10, 2020
VIP Service It was better than Infiniti of Marietta, your employee when out her way to make me happy, in spite of the price difference of $400 plus... It was better than Infiniti of Marietta, your employee when out her way to make me happy, in spite of the price difference of $400 plus... More
by dwight.champagne
Employees Worked With
She was NEW and acted new.
August 10, 2020
Mark was the pinch hitter!! Mark was the pinch hitter in the game! I almost gave up on looking for the right car for me, but he was just the salesman I needed when I almost gave Mark was the pinch hitter in the game! I almost gave up on looking for the right car for me, but he was just the salesman I needed when I almost gave up and put me back in the game. His no-pressure approach, coupled with great communication, honesty, and eagerness to help put me in the driver seat, and I couldn't be happier! More
by ckesler
August 09, 2020
Mark and Goran were GREAT! Mark was very professional and made the purchase of my vehicle as easy as possible. He's also pretty funny as well. Goran was great as well.... He h Mark was very professional and made the purchase of my vehicle as easy as possible. He's also pretty funny as well. Goran was great as well.... He had the best dad jokes. I would definitely recommend these two to anyone. More
by antoinette.az
August 04, 2020
Mark was Awesome! Mark Preston is a very experienced and knowledgeable salesman,. His professionalism made me comfortable and relaxed. As you know dealing with car sa Mark Preston is a very experienced and knowledgeable salesman,. His professionalism made me comfortable and relaxed. As you know dealing with car salesmen can be stressful and tricky at times but Mark made the purchase a smooth experience. The Finance Manager and Sales Manager were not as friendly and personable. If I had experienced them first, I would NOT have purchased a vehicle and walked away from Infiniti of Gwinnett. I definitely recommend Mark, he'll take care of you. More
by nich91
August 03, 2020
Great Experience !!! I enjoyed working with Jason on my car purchase and appreciate his candid no-pressure style He's a great car sell men and relates with the auto enthus I enjoyed working with Jason on my car purchase and appreciate his candid no-pressure style He's a great car sell men and relates with the auto enthusiast in all of us ! More
by shan.harris84
Employees Worked With
Jason Morton
August 02, 2020
Velko is the Shining Star at Infiniti of Gwinnett!!! Need an Infiniti? Or any car? Velko is your man! He is more than happy to show you any car and answer all your questions with a smile on his face. The Need an Infiniti? Or any car? Velko is your man! He is more than happy to show you any car and answer all your questions with a smile on his face. The best customer service skills I've seen at any car dealership. He made car shopping super easy and enjoyable!!! More
by J.L
August 01, 2020
service satisfaction infiniti of gwinnett is a great place to do business. they are friendly and they do their best to make you welcome when you get there. i am happy wit infiniti of gwinnett is a great place to do business. they are friendly and they do their best to make you welcome when you get there. i am happy with the service i get. More
by MEL
