INFINITI of Gwinnett

I have never had a bad experience with this dealership. Great customer service. Would highly recommend. The location is ideal from my place of residence Great customer service. Would highly recommend. The location is ideal from my place of residence More

I'm a stickler for good service and that's just what Mark provided! He is a real stand-up guy who puts his customers first and won't try to push you into anything that doesn't make sense for you. After major provided! He is a real stand-up guy who puts his customers first and won't try to push you into anything that doesn't make sense for you. After major purchases, I usually leave with buyer's remorse but I didn't this time and that's because Mark took the time to be patient and walk through all my options so that I was actually comfortable with the deal. I'm going to miss my BMW but I'm about to really turn some heads in my new Infinity QX60! More

Pleasant Internet Buying Experience Mark Preston is truly an asset to the company. His professionalism and dedication to his customer are genuine. Mark assisted me and my husband with t Mark Preston is truly an asset to the company. His professionalism and dedication to his customer are genuine. Mark assisted me and my husband with the purchase of a car for our son. We live in Florida, so our first interaction with the dealership was online via chat. Mark responded promptly, after hours. He was outstanding to work with as his commitment and follow through went beyond normal work hours. He was honest, upfront, and ensured that all our needs were met and all questions answered. He was not pushy and made this "internet sale" a pleasant experience. When we drove up to pick up the car, he was courteous and had everything ready for us. Mark is definitely your go-to person if you want someone committed to ensuring your needs are met. It was a pleasure to work with him. More

The best buying experience Mark Preston gave me the best buying experience from start to finish, he was there on time for everything and very pleasant to deal with... I am think Mark Preston gave me the best buying experience from start to finish, he was there on time for everything and very pleasant to deal with... I am thinking about coming back to get my girlfriend a car there... More

Exceptional I want to start off by saying that I rarely ever leave reviews about anyone or anything BUT Mark was unbelievable. From the first time I spoke on the I want to start off by saying that I rarely ever leave reviews about anyone or anything BUT Mark was unbelievable. From the first time I spoke on the phone with him he was professional and respectful. After meeting him I knew he was the type of person I could trust to buy a car from. He was very genuine and I could tell he was not going to try and sell me every car in sight just so he could make a sale. On top of everything, he drove with me 45 minutes away from the dealership (on his off day) so that a family member of mine could sign the papers because they were incapable of coming to the dealership. My best advice would be to ask for Mark Preston to be on ANY deal you are going to make at the dealership More

Very satisfying car-buying experience Velcro was the ideal sales person — honest, knowledgable, informed without being over-bearing and pressure packed. He made our car buying experience Velcro was the ideal sales person — honest, knowledgable, informed without being over-bearing and pressure packed. He made our car buying experience most pleasurable. I will not hesitate to recommend him to both friends and associates. He’s now our go-to guy. And, our overall experience working with Gwinnett Infinity was exceptional. It was a five star experience. More

Mr.Preston is a excellent salesman that treated us with the upmost hospitality and the experience was unforgettable I recommend mr. Preston for anyone that needs a vehicle that they wanna call their own. the upmost hospitality and the experience was unforgettable I recommend mr. Preston for anyone that needs a vehicle that they wanna call their own. -Thank you again More

Great Day Very nice, very attentive, a great person to work with. Also the finance person, Goran was very nice, fast and did not try and push you to hard for u Very nice, very attentive, a great person to work with. Also the finance person, Goran was very nice, fast and did not try and push you to hard for unnecessary extras. Over all, great experience. More

Best Car Buying Experience EVER My husband and I visited Tiffani Ho at Infiniti of Gwinnett after a long search for a used vehicle. She was super knowledgeable regarding the car we w My husband and I visited Tiffani Ho at Infiniti of Gwinnett after a long search for a used vehicle. She was super knowledgeable regarding the car we were purchasing (even though it wasn't an Infiniti) and answered all of our questions along the way. She did not once push. I was the one who was almost pushing to throw my SS at her for a credit check because this is what I was used to at other dealerships to move forward at all. She made it clear the steps in which we were to go through the process without potentially causing harm to my credit by pulling unnecessary checks before I had decided on this vehicle for myself. She was kind and courteous the entire time. She made us feel like we had been old friends rather than someone who just wanted a sale and could careless if she ever spoke with us again. She had all of our paperwork completed and had us in finance quickly. We met with Sam Ghazal who was extremely knowledgeable and answered all of our questions. He wasn't pushy about "the extras", and this was another step in the process that was low-stress and enjoyable. My husband and I agree, we will definitely visit this dealership again and would honestly buy another vehicle from Tiffani wherever her career takes her! If I could give Tiffani and Sam 10+ Stars, I would! Thank you again for such a wonderful, stress-free experience. More

Very welcoming staff that took time to ensure our comfort during the purchase. The professionalism and courtesy of all the staff made us feel at home. Upfront honesty and sincerity throughout the selection p during the purchase. The professionalism and courtesy of all the staff made us feel at home. Upfront honesty and sincerity throughout the selection process. No rushing or pressure sales tactics. One of the best car purchasing experience we have had with the family. Highly recommend and would certainly be back for our next vehicle. Stop by and and experience the difference. Regards, Mr. Thomas More