
INFINITI of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,591 reviews
Velko was a great sales rep. He understood our requirements and followed up with me on all my concerns. He made this one of the best car buying experience we have had. He understood our requirements and followed up with me on all my concerns. He made this one of the best car buying experience we have had. More
I worked with very professional employees, Mark Preston and Diego they made the car buying process so much easier. Thank You Mark Preston for going above and beyond! and Diego they made the car buying process so much easier. Thank You Mark Preston for going above and beyond! More
Mark was fantastic. He spent a lot of time showing me the new QX60s and making sure I knew all about them. The QX60 I wanted is almost impossible to find and he and Jana He spent a lot of time showing me the new QX60s and making sure I knew all about them. The QX60 I wanted is almost impossible to find and he and Jana went out of their way to get me the one I wanted. Mark kept me updated while I was waiting for my car to be delivered and I highly recommend working with him. More
Infiniti of Gwinnett provided another great experience! This is my third purchase at,this dealership and I couldn't have asked for a better experience! Darryl Ferguson has been pur salesman on all three of This is my third purchase at,this dealership and I couldn't have asked for a better experience! Darryl Ferguson has been pur salesman on all three of our Infiniti purchased and he is a shinning example of professionalism and excellent customer service.. He, Jana, and Sam always deliver a world class service and overall awesome experience! Not to mention, they've always made us feel like we're really apart of their family! I stay over an hour away and could very easily out of convenience drive and purchase an Infiniti at 2 or 3 closer Infiniti dealerships and if I'm being honest, I've had routine service work done on my previous Infiniti and it didn't come close to the service and experience that I've grown accustomed to at Infiniti of Gwinnett! And for that, my wife and I both decided to always take the drive through the crazy Atlanta traffic just to experience quality customer service.. More
I have been a customer of Infiniti of Gwinnett since 2008. But all it takes is one bad experience to never pay a visit again. I needed to have major service done to my car. I had a loaner while my car 2008. But all it takes is one bad experience to never pay a visit again. I needed to have major service done to my car. I had a loaner while my car was being serviced. After getting the recommended service report, I began to shop around because of the cost of the repairs. I just spent a ton of money a few months prior. Andrea was not pleasant in asking me to return the loan. She sent the text message in all caps meaning she was screaming at me. I didn't even have the loaner a whole week and she was sweating me. Then when I returned the car, she was not professional. My experience with her was horrible and I will never deal with her again. More
It was a pleasure working with Alyssa. She is professional and very pleasant, and she kept me updated on the status of my vehicle throughout my visit She is professional and very pleasant, and she kept me updated on the status of my vehicle throughout my visit More
Velko has been amazing to work with. He's professional, patient and easy to communicate. He knows the features of the vehicles and provided honest feedback when I asked about other brand He's professional, patient and easy to communicate. He knows the features of the vehicles and provided honest feedback when I asked about other brands. I never felt pressured to buy during the sales process either. I would highly recommend working with Velko and their dealership again! More
Mark was fantastic to work with. Super friendly, not pushy and did everything possible to get me in the car I wanted at the price I wanted. Went above and beyond! I highly recommend Super friendly, not pushy and did everything possible to get me in the car I wanted at the price I wanted. Went above and beyond! I highly recommend Mark! More
Patient and thorough throughout my experience. Mark worked to get the deal done. He stayed in touch with me throughout the process and gave me timely updated information even in between other cust Mark worked to get the deal done. He stayed in touch with me throughout the process and gave me timely updated information even in between other customers. More
Jana is the best! ! She goes the back for her customers and makes them feel comfortable. She is very personable. This is my fourth Infiniti and third with Gwinnett an ! She goes the back for her customers and makes them feel comfortable. She is very personable. This is my fourth Infiniti and third with Gwinnett and each time she has been great. Customer service is great highly recommended to anyone and the staff is great also. More