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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
550 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

March 27, 2025

efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 24, 2025

Joel is always very professional, friendly and helpful. The service team always takes good care of "Ruby", my Q50. More

by juju942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

INFINITI of Lynnwood responded

We truly appreciate your kind words and your 5-star review! It's wonderful to hear that Joel and our service team continue to provide you and Ruby with top-notch care. We'll be sure to share your feedback with Joel—he'll be thrilled! We look forward to seeing you and Ruby again! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 18, 2025

Pleasant place to hang out while waiting for my service. I accepted an offer to take an Uber home. Service was done on time with an extra bonus of an inspection. They had pre-ordered the special oil requi More

by james.c.metcalfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha
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Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, James! We're so glad to hear you had a pleasant experience and that our team provided excellent service. It’s great to know the Uber ride and inspection added to your convenience. We appreciate your support and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 16, 2025

Javier was great and accommodating. They had just taken the jeep I wanted to another dealership and when I expressed my interest for it, Javier brought it back from that other dealershi More

by dalcetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

INFINITI of Lynnwood responded

Congratulations to you, and thank you for your wonderful review! We're delighted to hear that Javier went above and beyond to ensure you got the Jeep you wanted. Providing exceptional customer service is our top priority, and we’re so glad you had a great experience. Enjoy your new Jeep, and if you ever need anything, we’re here for you! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 13, 2025

Te engañan con los precios anuncian por un costo y venden en costos más altos, no recomiendo este diler no son serios tratan de sacar extras por todo imponiendo valores que nunca te dicen al inicio y que apa More

by Memo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

INFINITI of Lynnwood responded

Hola Memo, Gracias por compartir tus comentarios. Siempre nos esforzamos por ser transparentes con nuestros precios y asegurarnos de que cada cliente comprenda completamente los términos de su compra antes de firmar. Según nuestros registros, visitaste varias veces, revisaste todas las tarifas y hiciste preguntas sobre cada una antes de hacer una oferta, la cual aceptamos. Entendemos que han surgido inquietudes después de la transacción, pero la compra se completó de manera justa y con pleno acuerdo en el momento de la firma. En este momento, la compra se ha completado y no podemos hacer cambios en el acuerdo. Si tienes alguna pregunta sobre la compra o deseas discutirlo más a fondo, no dudes en comunicarte con: MARIO RODRIGUEZ Gerente General de Ventas INFINITI de Lynnwood 📞 (425) 563-6600 🌐 INFINITIofLynnwood.com

March 12, 2025

Closer location. Nice customer service representative. I wish they provide a loan car till the service is completed. More

by Rafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review Rafi! We're glad to hear that you had a positive experience with our team and that our location was convenient for you. We also appreciate your feedback regarding loaner vehicles. While availability can be limited, we’re always looking for ways to improve our service offerings, and I’ll be sure to share your suggestion with our team. If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 11, 2025

Fantastic customer service, makes bringing your car in for service a great experience! Coffee and snacks a plus☺️ More

by tdeasy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We’re so glad to hear that you had a fantastic experience with our customer service and that you enjoyed the coffee and snacks. We always strive to make every visit as smooth and enjoyable as possible! If you ever need anything, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 09, 2025

Everything went the way I expected and even got a car wash with my oil change. More

by adrianwilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

INFINITI of Lynnwood responded

Hi Adrian! We appreciate you taking the time to leave us a 5-star review! It’s great to hear that your visit went just as expected and that you enjoyed the complimentary car wash with your oil change. We’re always happy to go the extra mile for our customers! If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 05, 2025

Rey and Victor were a pleasure to work with. Friendly, professional, and low pressure. They worked with us to make a deal that felt good on both sides. Great experience! More

by CShaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rey Marquez
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Mar 09, 2025 -

INFINITI of Lynnwood responded

Thank you for your fantastic 5-star review! We're so happy to hear that Rey and Victor provided a friendly, professional, and low-pressure experience. It’s great to know they worked with you to create a deal that felt right for everyone. We truly appreciate your support and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to contact me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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