INFINITI of Lynnwood

INFINITI of Lynnwood responded

Thank you so much for sharing your experience! We’re honored that you chose INFINITI of Lynnwood for such an important purchase and that our team could support you throughout the process. It’s wonderful to hear that our staff provided knowledgeable and helpful guidance during each of your visits, and that you felt confident in your decision to purchase your beautiful QX60 Sport. We’re especially glad that Jason and Victor continued to assist you even after your purchase—ensuring you feel comfortable with all the features is very important to us. We truly appreciate your kind words and recognition of our team. Congratulations on your new vehicle, and we look forward to continuing to support you! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind review! We’re so glad to hear that you’ve had a great experience with our service and repair team. Providing thorough work and being upfront with pricing are top priorities for us, so it’s wonderful to know that stood out to you. We’re also happy you enjoyed our lobby amenities—having a comfortable space with coffee and Wi-Fi while you wait is something we strive to offer all our guests. We truly appreciate your feedback and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your kind review! We’re glad to hear that our team was helpful and responsive throughout your experience. It’s great that we were able to assist in coordinating your vehicle delivery and connect you with a delivery company to make the process easier for you. We truly appreciate your feedback and are happy we could support your needs! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for your wonderful feedback, Emma! We’re thrilled to hear that you had such a great experience with us both during your purchase and while servicing your vehicle. Roger will be especially happy to hear your kind words—we’re lucky to have him on our team! We truly appreciate your support and look forward to seeing you again. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you, Bill, for your kind words! We’re so glad to hear that Roger was great to work with and that his easygoing and personable approach made your experience a positive one. He’ll truly appreciate your feedback. We look forward to welcoming you back and will be happy to have Roger assist you again next time! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for the fantastic review! We're thrilled to hear that our team provided great service and made your visit quick and hassle-free. We truly appreciate your feedback and look forward to assisting you again in the future. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you so much for your wonderful review and for sharing your experience! We’re thrilled to hear that Jason Leung provided such exceptional service and made your purchase experience flawless. Your kind words about his professionalism, reliability, and kindness truly mean a lot. Jason takes great pride in delivering a first-class experience, and it’s fantastic to know he earned your trust and future business. We’ll be sure to share your feedback with him and the entire team. We sincerely appreciate your recommendation and look forward to assisting you again when it’s time for your next vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for sharing your experience! We're delighted to hear that our team made you feel welcomed, supported, and well taken care of. It’s wonderful to know your visit stood out as one of the better dealership experiences you’ve had. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

INFINITI of Lynnwood responded

Thank you for your 5-star review and for choosing INFINITI Of Lynnwood for your recent service visit. We’re glad to hear that your oil change was completed smoothly and that you felt well taken care of throughout your visit. We appreciate your patience while the gaskets are being ordered, and we’ll be sure to follow up promptly once they arrive to complete the remaining work. Thank you as well for recognizing Joel’s efforts and for recommending our dealership. Your feedback means a great deal to our team. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience and for being a valued customer of INFINITI Of Lynnwood. We’re so glad to hear that your scheduling process was smooth and efficient, and that your oil change, tire rotation, and battery replacement were completed to your satisfaction. It’s especially great to know that Roger provided professional service and respected your time without recommending anything unnecessary — that’s exactly the experience we strive to deliver. We truly appreciate your trust in our team and look forward to assisting you again in the future. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com