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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
550 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 550 reviews

September 16, 2024

i was please with service, communication and the timing during this service appointment. Thank you More

by katgnslvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your positive feedback! We're glad to hear that you were pleased with our service, communication, and the timing of your appointment. We value you, and your business and look forward to seeing you next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

This dealership is very professional, courteous and well-managed. It's a pleasant place to be if you need to wait while your vehicle's service is performed. The work is done promptly and correctly. I w More

by erek.barhoum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We're delighted to hear that you had a positive experience at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

Everyone was extremely helpful. Traveled in from out of town and they even stayed late to get everything done. Very helpful and kind throughout the entire process. More

by sa.olli87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for the positive review and congratulations! We're thrilled to hear that our team was helpful and kind throughout your car-buying experience. We appreciate your business and look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 14, 2024

Lynnwood Infiniti and the people I worked with rocked! We made the deal before I made the 3.5 hour drive from Beaverton. The car was ready, the paperwork was smooth. I highly recommend them! More

by Stephaniejo.bender
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reynaldo
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Stephaniejo.bender, congratulations to you!! Thank you for taking the time to come all the way to Lynnwood, we know you had many other options closer to home so we are especially grateful for this wonderful opportunity. We're thrilled to hear that we had everything ready to go for you and made the paperwork go smoothly. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 11, 2024

The worst purchase ever. Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy More

by giovanne69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunil Loprinzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Giovanne69, thank you for taking the time to let us know how we did, we truly appreciate your honest feedback. It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 563-66 00 when you have a chance. Thank you, and we look forward to hearing from you.

September 09, 2024

Oil Change, tire rotation and Apple CarPlay reset performed perfectly to my expectations. Cordial and accommodating service personnel made the experience very enjoyable. Completed before expected tim More

by whatsthepower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a wonderful review! We are very pleased to hear all your services were completed perfectly to your standards and that our staff were cordial and accommodating. We are also glad to hear to hear we were able to complete the work earlier than expected! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 08, 2024

Thank you for the complementary car wash & inspection after oil and air change! Ontime service. More

by yijt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlaina V
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Yijt, we are so pleased you enjoyed your visit to INFINITI Of Lynnwood! We're also glad we got you out in a timely manner and that you enjoyed the complimentary car wash and multi-point inspection. Thank you so much for your feedback, we look forward to seeing you next visit!! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 06, 2024

Honest! Helpful! Respectful Low Key There was no back and forth negotiations. I was given a fair trade in. The best car transaction that I have ha More

by TRACYMSHARPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us this exceptional review Tracy! It is wonderful to hear that your car-buying experience was so positive. We strive to provide honest, transparent, and hassle-free transactions for every customer. Thank you again for sharing your feedback with us. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 06, 2024

Thank you for helping me get my next car and for making the buying experience so smooth and easy. More

by utc655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Utc655, thank you for your kind words and this wonderful review and congratulations to you!! We are so happy to hear that we provided you a positive, smooth, and easy experience purchasing your vehicle. Feel free to reach out to us if you need anything. Have a wonderful day!

August 29, 2024

Clean facility, details of maintenance explained. Good service but no discount for spending over $850. More

by tolu_oluwole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Tolu_oluwole, thank you so much for your honest feedback on your experience. We are glad that the service went smooth and details were explained. If you are still needing clarification on pricing and discounts please call us at 425-563-6600. Thank you very much and have a wonderful day!

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